So I used to go here and I used to LOVE it from 2006-2009 I switched to a different salon because it was closer to my house. Anyhow while shopping at the Forum, I was in need of an eyebrow wax, and a mani and pedi. When i first walked in I was greeted in a friendly manor. But here is where the issue begin; when i sat down in the massage chair- the nail manicurist gave me their "menu"- then I picked what I wanted- the LESS EXPENSIVE mani and pedi. Somehow she "acted like" I picked the most expensive one. By the time I was done- my bill was $79- for a flippin regular mani and pedi. I was pist. I explained I chose a reg mani and pedi. Not "french". anyhow they refunded me only $15.00 out of the $79.00 Not only this, but I asked the manicurist for my tip back so i could re-tip her the proper amount. Later the owner called- I was still sitting there letting my nails dry... the manager (the owners daughter) started speaking in whatever language she was speaking in- but i knew she was talking about me because she said in english "Tip Back". they were laughing I will NEVER go back to this salon again! EVER!!!
Posted: 12/24/2010 • Link to this review
Mindy is awesome! The salon is GORGEOUS! They're attentive, perfect and reasonable. The mural on the wall is soooo relaxing and enhances your experience.
Posted: 4/20/2007 • Last edited: 1/02/2008 • Link to this review