I needed a plumber to fix a toilet that was making a sound and wasn't flushing properly. I called these guys as I got their contact from Kudzu and they had really great reviews. The plumber came and tightened the valve which removed the sound but of course advised us that we needed a new toilet. Upon installing the toilet, he chipped our porcelain tub and chipped the inside of the toilet upon installation. They charged us $325 to do the job and made it seem that they gave us a discount on the price because of the damage to the tub. We saw the toilet damage after they left. We had to call them out again to stabilize the toilet as the toilet tipped forward upon sitting on it. I had to argue with the receptionist to get them to return the next day after installation as we were expecting company the day after. Overall, I would never hire this group again. They gave horrible service; they were extremely expensive; not careful workers and it was the worst experience ever with a plumbing company. I would give them zero stars but they did come the same day I called.
Posted: 11/02/2014 • Link to this review
I contacted a number of companies for a garbage disposal installation. I was getting a little discourage until I came upon Royal. First off, the customer service person greeted me very politely and was extremely upbeat and cordial. She scheduled me quickly and the technician not only showed on time but he phoned me in route. Their prices are very reasonable, the service was great, and there is no trip charge for a repair quote. Overall, one of the best companies I've had the pleasure of working with!
Posted: 12/14/2011 • Link to this review
I am a very simple person. I am happy to have found a very simple company. The moment I called I found how important they value what they do. I appreciated the care and quality they used in assesing my plumbing need. THey made it very affordable. I was very pleased.
Posted: 7/18/2011 • Link to this review
I am a believer of good things. Royal Flush Plumbing is the good thing I am speaking of. As far as I am concerend, there is no other plumbers out here that can top terrific service mixed with great prices and genuine work ethic. It is the making of something big.
Posted: 6/13/2011 • Link to this review
No doubt that these guys take plumbing seriously. Not only are they unique, but they are also innovative. Eric's ideas towards the remodel of my kitchen were fascinating. He was even able to get the all the parts I needed. The price, the total amount for getting the parts and labor was phenomenal! glad I chose the best.
Posted: 3/30/2011 • Link to this review
Love the purple vans! Very eye catching! I called this company out for a remodeling estimate. I wanted to add a bathroom into the new part of my house. Interesting enough, the price was so low that I had to ask twice. THe coolest thing ever was that the job was able to be completed in about 2days. Two day because I was still waiting on the tiles and the bath tub that I had ordered a week before. Yet I was a very satified customer.
Posted: 2/11/2011 • Link to this review