Royal Oak Ford - Royal Oak, MI - Auto Dealers

Royal Oak Ford

5 star rating 18 Reviews

(248) 548-4100 Call

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27550 Woodward AvenueRoyal Oak, MI 48067

Reviews

  • Royal Oak Ford - Royal Oak, MI -  duanee733

    Reviews: 2

    Went Above and Beyond
    duanee733 (2 reviews)
    12/26/2013

    Our service rep, George was fantastic. We were very pleased with his attention to detail on our service needs, his follow-up. I just want to let you know that George Brostenianc went above and beyond to correct the issue with my vehicle. My Edge was in for a high pitched noise that was constant. The first time I brought the vehicle in, they changed the blower motor and the pitch did not go away. George had to leave early that day and another service tech told me that it was normal and to come and pick up my vehicle. I explained I would be there in the morning. The following morning George called to tell me he was not satisfied with the results, and asked if I could leave my vehicle there so he could further look into the problem. When he and the other technicians could not locate the issue he then contacted Ford directly for suggestions. He had me pick up the vehicle so I would have transportation while he waited for an answer. He kept in contact with me constnatly to keep me informed of the progress. George actually had a Ford rental car so that I would not be "stranded" without my Edge. He and the Ford Engineer located the problem, corrected it and George called me with the good news. George then arranged a convenient time for me to bring the rental back and pick up my Edge. Please note that George is a great asset to the dealership and to Ford Motor Company. I can't tell you how impressed I was with his service and level of communication.

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  • Royal Oak Ford - Royal Oak, MI -  kfrank226

    Reviews: 1

    Terrific
    kfrank226 (1 review)
    8/08/2013

    Terrific, very professional and patient and knowledgeable. No pressure, great experience.

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  • Royal Oak Ford - Royal Oak, MI -  rchester278

    Reviews: 2

    Best salesperson!
    rchester278 (2 reviews)
    7/31/2013

    Mike is the best sales person on the face of this earth. He's professional and caring. I'm pleased with my purchase. He was very knowledgeable and helpful.

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  • Royal Oak Ford - Royal Oak, MI -  williee536

    Reviews: 2

    Friendly and fast
    williee536 (2 reviews)
    7/01/2013

    Our salesperson Mike was truly the best! Very knowledgeable, courteous, and helpful.

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  • Royal Oak Ford - Royal Oak, MI -  lesliee876

    Reviews: 2

    Very positive
    lesliee876 (2 reviews)
    3/20/2013

    My original intent was to form a relationship above all else when I began my search for a new auto. The result was very positive with Evilasio. My experience started and ended on a great note. This is the first Ford I have bought and that is saying a lot. Evilasio helped work through any problems or concerns I had which made me feel like part of the Ford family.

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  • Royal Oak Ford - Royal Oak, MI -  ftodd29

    Reviews: 2

    nice
    ftodd29 (2 reviews)
    2/12/2013

    My salesman Bob was absolutely wonderful throughout this process, sales people were courteous and enthusiastic.

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  • Royal Oak Ford - Royal Oak, MI -  vvadnais599

    Reviews: 2

    good
    vvadnais599 (2 reviews)
    2/07/2013

    Thomas & staff gave very good service.

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  • Royal Oak Ford - Royal Oak, MI -  nathann532

    Reviews: 1

    good job
    nathann532 (1 review)
    11/28/2012

    Evo has now leased 3 vehicles to us the last few years and we plan to continue our relationship with Evo at Royal Oak Ford.

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  • Royal Oak Ford - Royal Oak, MI -  marvinn209

    Reviews: 3

    nice
    marvinn209 (3 reviews)
    11/23/2012

    Friendly service, car was back before expected !

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  • Royal Oak Ford - Royal Oak, MI -  drichard330

    Reviews: 1

    nice
    drichard330 (1 review)
    11/19/2012

    Fantastic service at all points in the experience! Our sales person was extremely knowledgeable and convinced us that a Ford product was the right choice- we are thrilled!

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  • Royal Oak Ford - Royal Oak, MI -  ddavid994

    Reviews: 3

    good job
    ddavid994 (3 reviews)
    11/15/2012

    First of all the 2013 Explorer I leased is an outstanding vehicle. It rides terrific and the sound system is great. It is a pleasure to drive. Secondly I have only positive comments regarding my sales consultant James Stevens. He went the extra mile to handle all of my needs. He is an asset to your organization.

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  • Royal Oak Ford - Royal Oak, MI -  ybradley781

    Reviews: 1

    good task
    ybradley781 (1 review)
    11/06/2012

    Excellent job, listened to what I wanted and was professional!

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  • Royal Oak Ford - Royal Oak, MI -  hmitch215

    Reviews: 1

    good task
    hmitch215 (1 review)
    10/29/2012

    Our experience at the dealership was great. Our sales person Tommy was great, friendly, courteous and explained each question we asked. I would recommend Tommy to any customer.

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  • Royal Oak Ford - Royal Oak, MI -  trobert325

    Reviews: 2

    good job
    trobert325 (2 reviews)
    10/22/2012

    Good experience- down tot earth, friendly , professional - Thank you!

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  • Royal Oak Ford - Royal Oak, MI -  alexandee669

    Reviews: 2

    good task
    alexandee669 (2 reviews)
    10/19/2012

    Wonderful people, great to work with. Very fast and efficient!

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Business details

Services

  • Auto Broker
  • Auto Parts
  • Repair & Service

Types Sold

  • New
  • Used

Brands Sold

  • Ford

Hours of Operation

  • MON
  • 9:00am
  • 9:00pm
  • TUE
  • 9:00am
  • 6:00pm
  • WED
  • 9:00am
  • 6:00pm
  • THU
  • 9:00am
  • 9:00pm
  • FRI
  • 9:00am
  • 6:00pm
  • SAT
  • 9:00am
  • 3:00pm
  • SUN

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Visa

Languages Spoken

  • English