It was surprising to me to find a vet with such caring and concern for the animals. I have been sick lately and Mike has actually delived my dogs medications to my door because I was unable to go drive. I want the tell you the kindness and concern continually comes through, like a beacon of light in a dark world. I guess you could say service with a smile but a warm smile. As I said I have a fractured kneecap and Mike actiually offered to come and get my dog in the van and bring her back himself. I have not seen that type of concermn f0r animals in years. If you have a special need then they will mold the practice to help the animal. If you bave a concern they will listen to you and try to work with you under any situation. This is beyond service. This is extrodianary.
Posted: 4/05/2013 • Link to this review
Dr. Norton killed my cat! Don't let this happen to you..... My cat had been recently diagnosed with diabetes. I was told to take him to a private vet who could do a glucose curve. I called Dr. Rude's on Frankford Ave and spoke with Dr. Norton. She explained she didn't do full glucose curves because she found they weren't necessary ( a glucose curve is a 12 to 24 hour test, comprised of drawing blood before and after meals to follow glucose levels and then prescribe the insulin dosage), she did a limited testing. My husband brought the cat to her office for his appointment where his urine was tested (but not his blood). He was prescribed insulin which he was given after his meals. The first 2 days he seemed to be doing better, but by Sunday he was dead from hypoglycemia. Dr. Norton tried to blame his death on the insulin, it being new to the market, etc.....the fact remains that she NEVER drew blood and got a glucose level before prescribing an insulin dose. If your pet is diagnosed with diabetes PLEASE be sure the vet you are using is capable of dealing with the disease. We didn't even have enough time to educate ourselves about the disease before we lost our companion......
Posted: 4/26/2010 • Link to this review