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1. Couldn't finish installation in one day, had to come back for additional parts. 2. Can't never deliver yard sign. Don't know why. 3. Can't get anyone on the phone. Always leave message. 4. Tom, the owner, gives empty promises if he does answer the phone. 5. Used one month, upset with their service, wanted to return the units since we don't have contract. They are no where to find. Basically, they disappeared in the thin air. No phone calls, no emails. Do not do business with this company. You will only buy stress not peace in mind. Is that security system all about-peace in mind??
Posted: 4/18/2011 • Link to this review
Safehouse Security is a very poor excuse for an alarm monitoring company. 3 hour install took a week, texting service does not work 90% of the time They kept promising to do their job and have yet to even bother to call back. spoke with Tom Bouhan, the "VP" of operations and have yet to figure out how/why he even holds that title. Nothing but lip service from him. Was a customer for less than 4 months and they never got it right. They could not even handle something as simple as sending/bringing the yard signs. YOU HAVE BEEN WARNED. Wishing I were!
Posted: 3/23/2011 • Link to this review