Theres always two sides to every story. I have used this company 3 times in the past 15 years and each time with great success. Learning from our first experience we allowed the company to design the stairs to fit our house and we are very pleased. The second house was quite a challenge. We were told by an engineer and an architect the design of the stair couldn't be done but Saienni Stairs was able to accomplish the design and it turned out beautifully crafted. I am confident, based on my experience and others experiences, that Saienni Stairs is one of the best, if not best Stair building company in the region.
Posted: 6/08/2008 • Last edited: 1/26/2009 • Link to this review
I had custom built stairs installed by this company. The stairs started to fail quickly. The company came, saw the problem photographed it, promised to work it out, and now a year later are claiming it is too late. $50,000 spent on stairs that did not last until my kid went to Kindergarten. But get this, if I want to pay them more, they might be willing to repair them. Be very careful with this company. All talk no action.
Posted: 2/07/2008 • Link to this review
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