...and I LOVE it! Erin Dowdy is amazing. She has never done a less than amazing job. I love that all of the stylists are personable. I also love that they dress casually, It makes me feel welcome.I would recommend this salon to anyone.
Posted: 12/08/2013 • Link to this review
I had an appt. with Laura but she had to leave for an emergency and no one told me. They pawned me off to her sister, Leslie instead without even asking if I was ok with it. I didn't want to be rude so I just stayed. BIG MISTAKE! She was rude the whole time and was gossiping with the other girls and complaining about her personal problems. She didn't even try to talk to me or ask me any questions at all. I asked for an ombre but instead she dyed my hair all the way up close to the roots. So when she was done, it looked like I needed to have my hair dyed instead of it looking like it had just been done. She also cut my hair and she literally took two minutes to cut it. I could still see some dead ends. I was so upset! I will never step foot in this place again and I hope everyone reads this so they won't make the same mistake that I made.
Posted: 8/08/2013 • Link to this review
I had really enjoyed having Erin do my hair. She did my hair for two years and did amazing. Karleigh did my nails for two years and is very sweet and talented. Unfortuntaley, the owner is selfish, uncaring towards her clients needs and needs to brush up on customer service skills. I recently recieved a massage (they never have the same therapists) and not only did the smoke detector beep every 5-10 seconds through the entire massage the room was dusty and smelled funny. I let the therapist know I was displeased and would be calling the owner of the salon. It took days for the owner to return my call and then she was rude and abrupt. She didn't apologize, offer an explaination or anything. She just said, oh, well i thought i took care of that already. Now call me foolish, but I am a mother of 2 kids, my husbands deployed and when i get the extra time and money to have a massage, I don't think it's to much to actually expect a relaxing service in a welcoming establishment. Anyways, I was so fraustrated w/the lack of concern she had and knowing how many much money I have spent in that salon over two years, I figure someone else will be happy to take my money and provide service with a smile.
Posted: 11/04/2008 • Last edited: 4/11/2011 • Link to this review
I have been going for about 6 months and have no complaints. Angela has been attentive to my style requests and has offered good advice on style changes and hair product. She has also done well on my childrens cuts.
Posted: 10/29/2007 • Last edited: 1/02/2008 • Link to this review