The staff here will cut and color your hair the way THEY think it should be done, not heeding your opinion or vision. About a week ago, I scheduled a cut and balayage color with the head stylist, Tracy. After showing her several pictures of light brown highlights (my hair is dark brown), she said I need gold highlights instead. No, I don't want to go any lighter than light brown! Unfortunately, she decided to make my highlights gold anyway. Usually I'm one to suck it up and say I like it anyway but I couldn't stand it. I told her upfront that I didn't like the color. From that moment on, Tracy was extremely stiff towards me. She did say she could darken the shade but she didn't say one word after that. Now another hour later (4+ hours now), I come out with slightly darker golden highlights. I'm still not a fan of the hair but at this point, I need to get home to my family. To my dismay, I realize she has ALSO gotten bleach on my brand new staff shirt! Never once does she apologize but repeatedly says, "Goodness, that's never happened before". Regrettably, I still paid full price ($100+). Looking back, I should've asked for a discount considering my staff shirt was bleached. I've rarely received a harsh attitude from Tracy before, but then, I've not had the courage to say I didn't like the cut or color before either. I hope others have a better experience there, but I will not be returning again.
Area Flowery Branch, GA
Cost Less than $250
Date March 2017
Posted: 3/26/2017 • Link to this review
My experience with Tracy was without a doubt the best ever!! In my 30 years of searching for the perfect stylist, I had to move to Georgia to find her! I had extensions for over 10 years. My hair was damaged and thin. The color was yellow. Tracy gave me an amazing cut, which I didn't think would work with my thin hair and the color I've been unsuccessfully requesting for years. She deserves 10 stars for her skill, talent and the time she took with me.
Posted: 8/16/2011 • Link to this review
i am extremely picky about my hair and tried them on a whim. AWESOME!! Dat was my stylist and i loved him. he listened to what i wanted, made recommendations and did a FANTASTIC job. i am going to recommend him to everyone
Posted: 4/06/2011 • Link to this review
I have been going to Tracy at Salon Titanium for almost five years. Tracy has given me multiple hairstyles and I have loved them all. I get bored with my hair quickly and she helps keep me with new styles, but ones she knows I'll be comfortable with. She also cuts my husband's and my son's hair and is great with both of them as well. We love Tracy and are so happy she was recommended to us!
Posted: 12/13/2010 • Link to this review
I see all the good reviews are about hair cuts and color. While this might be a good place to get your hair cut, please don't go there if you are looking for a place to get your hair Chemically Straightened. I paid $400 and was expecting reasonably straight hair, but the first time the service didn't even work on my hair. My curls were gone but what I was left with was worse than curls. My hair looked horrible. The top was straight, in the middle it was wavy/kinky, and the bottom was dull. Tracy told me she didn't know why this happened and if I came back within a month she would fix it. When I came back, she did the process again and it made my hair fall out and was fried. She uses cheap product but charges alot for the service to make a profit. She is not experienced with the process. I later found out that the only Japanese Straightening products you should use are Liscio or Yuko. I think the product she used on my hair was called Rusk. I researched this product online and found out this it is know to cause breakage in the hair and hair loss. Now I'm stuck with completely damaged hair. It's not straight and I don't have the option of wearing it curly. It feels like pure straw. I would never go there again to get the Japanese Straightening done.
Posted: 6/23/2010 • Link to this review
Tracy is wonderful. She fixed what my old hairstylist demolished when I donated 20 inches of hair. She helped me go from hair all the way down my back to a style so short that the bottom of my neck was shaved. She gets to make people happy for a living and has never let me down.
Posted: 4/01/2010 • Link to this review
Tracy at Salon Titanium has been styling my hair for several years. I really trust her opinion because she recommends what will look the best on me. She considers what I want and how the style would work on my hair texture. She is wonderful! This is the longest I've ever stayed with one hair salon because I always leave satisfied. Tracy also does excellent color and highlights. Thank you Tracy!
Posted: 7/22/2009 • Link to this review
I LOVE, LOVE, LOVE Salon Titanium! Tracy always does a great job on my hair and I love the way May cuts my son's hair! They are always so friendly there and work to get you in when it is convenient for you! I would recommend this place to everyone!
Posted: 3/29/2009 • Link to this review
I love this salon. The people are wonderful, their work is awesome and they are reasonably prices. I have been going to the owner Tracy for a few years now and have had everything from highlights to thermal straightening and I always get compliments on my hair. My daughters go to May and the LOVE her and their hair is alway lovely when she is done. I would highly recommend this salon. Donna
Posted: 8/12/2008 • Link to this review
I had been looking around this area for someone that could cut my hair. As a black woman in the Flowery Branch area it was a real challange finding a stylist that cut my hair in the style that I wanted. That was until I met Kelly at Salon Titanium. Not only did she know how to cut my hair she knew how to color,style and make me smile. Thank you so much for making me look so good and for making me and my hair feel like we aren't from another world.
Posted: 5/25/2008 • Last edited: 5/27/2008 • Link to this review
I just walked in one day when they first opened and haven't left. Love this Salon have referred several friends that love it too. Tracy does a great job on color, helps you with new styles and always makes time for you, even outside her normal hours if you are in a bind. Very family place, she remembers everyone!
Posted: 5/23/2008 • Link to this review