Made appt for color, then changed it to perm. Told perm was still with Eddie by Whitney day before appointment. Showed up, perm was ixnayed, and I asked for an edgy, NY hairdo instead. Eddie got offended by my comments about Philly versus NY, and gave me a big namedropping speech and refused to cut & color my hair despite my appointment with him. Walked out with hair untouched; when I tried to explain that I was told I had an appt with Eddie, I was told to schedule again. When I called to schedule, was hung up on by Amy and got a call from Eddie and told never to return, that he would never touch my hair. After I hung up, Eddie kept calling. He refused to honor my appointment with him and would not listen when I explained that the receptionist told me my appointment was with him. He took no responsibility for the miscommunication. There was no reason for his ire, be careful at his salon! His behavior is without cause. Will go to another salon today in peace. Beware!
Posted: 9/10/2010 • Link to this review