This is the kind of apartment rental office where they smile and act like they care - but they really do not. We reserved the party room for my husband's work party on July 4th and paid a deposit. They locked the door and there was no way to get in and no one was around to help. My husband's boss and coworkers had to wait out in the 118 degree heat while we tried to find someone and never did. When the office opened the next day, you could tell they really did not care about our inconvenience and embarrasment. Also, the apartments are all delapidated and falling apart. Plus they completely ripped us off on our deposit for the apt. We cleaned it all day and still only got back less than 1/2 our security deposit. Do they care - no! You can definitely find less expensive, better quality and better serviced apartments in Scottsdale. Ann especially is a liar, a cheat, irresponsible and could care less about you. Do not rent there.
Posted: 12/18/2008 • Last edited: 12/22/2008 • Link to this review