This is Lydias's TrustRating, which is based on both the number of reviews Lydias has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful Lydias has been to the Kudzu community.
Staff isn't very helpful, but that is typical.
The store can be rather dirty, which is a shame as other Savers are nice.
But the selection here is pretty good, especially for housewares and kids clothing.