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Greg and his team did a fabulous job working with our condo association. We have a 1920s building that was in desperate need of new hallway windows. From start to finish, this company was professional, courteous, and accomodating to our needs. Anyone should feel good about hiring Schantz for their window replacements.
Posted: 2/11/2011 • Link to this review
Schantz Home Improvement installed a new roof on my house 1½ years ago. Their price was not the best, but I chose them because of their professional approach. They took time to thoroughly inspect my roof and took photographs to illustrate problem areas. Then they explained their recommendations, AND my options for each situation, AND answered all my questions. When they gave me their proposal it included photographs of the areas we discussed and described in detail what they would do for each situation. The roofing crew arrived on time, cleaned up thoroughly at the end of each day, and covered exposed sections of roof with a tarp between days. This week I discovered water dripping from my porch ceiling during a heavy rain storm. My house is 100 years old so I know stuff happens. What happened next is the reason I am writing this review. Greg Schantz came out the next day and quickly discovered the problem, took photographs, and showed me what the problem was. Later the SAME DAY a crew arrived and made repairs in less than an hour! All the work was covered by the warranty, and there was no charge for the repairs. We have now had 24 hours of heavy rain with no leaks. I am very happy to report that Schantz' warranty service was just as thorough and courteous as their original work. If customer focus and prompt quality work are important to you, then Schantz gets my highest recommendation.
Posted: 2/04/2011 • Link to this review
Thanks for the nice review Dave. We are sorry you experienced an issue at all.
My husband and I recently bought a house that needs quite a bit of work, including a new roof. I arranged to get estimates from 6 roofing companies, including Schantz. When they came out to provide the estimate, the gentleman who came out was punctual, courteous, and friendly. Out of all of the companies that came out, Schantz was the only one to bring written references, photos of their recent work, and they were the only company that wanted to get into the attic to inspect the roof decking. They weren't the cheapest estimate we got, but they weren't the most expensive, either, and they did an excellent job! They finished our entire roof in one day. I would definitely recommend Schantz Home Improvement to anyone who needs affordable quality work done and I will be keeping their number on file for any future work we may need.
Posted: 1/06/2011 • Link to this review
Schantz Home Improvement did an excellent job of replacing our defective LP siding with Nichiha fiber cement siding which is similar to the Hardy Board Brand.The price was very fair and the workmanship and reliability of the crew was superb. During the time they worked on our house, there were several days when weather conditions caused inevitable delays.Their handling of this situation was particularly noteworthy. One of the things that stands out about this company is that they always make an effort to keep the customer updated on the status of the job and when to expect the crew when schedules change. This puts them head and shoulders above any other home improvement companies we have used.
Posted: 12/03/2010 • Link to this review
I recently had a large window replaced in my house, with three smaller windows. Greg Schantz personally came out and gave us the estimate. The price was better than 4 prior estimates we had gotten, and there were NO pressure sale tactics, which I hate. Everything came in on time, the installation went as planned, and the final product is beautiful. Greg came out the day of installation to ask if I had any additional questions, and make sure everyone was on the same page. If I need to replace any more windows in my house, I will definitely call Schantz!
Posted: 10/15/2010 • Link to this review
Schantz Home Improvement provided me the third estimate of five on installing HardiPlank siding, hanging two new windows, and painting on one side of my home. Although this company was not the least expensive, I had a good feeling about the company after meeting Greg so I scheduled a start date following the last estimate. I paid a $500.00 earnest and shortly thereafter received an outline in the mail detailing the work that would be completed. The crew who installed the siding was on time and willing to accommodate my schedule by starting the project on a Saturday. I was impressed with their carpentry skills. They completed the siding in one day. On Monday, the painters were there as scheduled. I was equally impressed with the painters by their level of detail and perfection. From the planning contacts with Panida and the delivery of the products to the excellent craftsmanship skills of the carpenters and painters, I was very satisfied with the results from beginning to end. With that being said, I know I will be calling upon them again once I am ready to complete the front side of my home.
Posted: 10/15/2010 • Link to this review
Thanks David, it really was a pleasure working with you on this project.
I contracted Schantz Home Improvement to replace the roof on my home. I received a competitive estimate for the work, the crew showed up on time, spoke English and completed the job on time. They did a great job. I recommend Schantz Home Improvement for roof and gutter replacement. You will not be disappointed.
Posted: 9/12/2010 • Last edited: 9/13/2010 • Link to this review
Of all the contractors I have dealt with over the years, Shantz is the only one that always returns calls promptly, always shows up when scheduled and always puts the customer first. I have had two substantial jobs done by Shantz in the past two years and could not be more pleased with the results. In both cases, they were definitely not the least expensive, but the quality of the work is top notch and they are dependable, number one in my book.
Posted: 9/07/2010 • Link to this review
my roof was injured by a fallen tree, and it was fixed perfectly within 48 hours of the event. schantz home improvement company is professional, attentive, does excellent work, and has great customer service! highly recommended!!
Posted: 8/06/2010 • Link to this review
I purchased new gutters and windows from them. The representatives were very nice and easy to deal with. There were a few hang ups in my chosen windows with availability, but they walked me through the whole process and made it very easy. The whole project was much cheaper than I expected. The only thing that kept it getting five stars was that the gutter installer failed to make the installation date a few times due to personal matters, which is completely fine, but I wasn't always notified in advance. If I had gotten a call before the missed appointments it would have been five stars
Posted: 6/19/2010 • Link to this review
Recently I had windows replaced by Mr Schantz's company. I had rainwater leaking into my house and needed the job done quickly. Mr. Shantz told me several times the job would be done in three weeks and four at the outside. It took almost seven weeks for this whole issue to be completed, during almost all of which my leakage problem continued. Needless to say I wish I would have used another company and strongly suggest you do the same. I'm avoiding mentioning several other issues with this company, because I simply do not think you would believe all that happened, let me just say it was a fiasco and it has taken me several weeks to calm down enough to write a review. Bottomline- whatever they tell you unless it is in writing it doesn't mean much to this company. P.S. When they respond count how many other people are to blame for this company's problems.
Posted: 6/09/2010 • Link to this review
Mr Crowden. You have twisted the facts. You had everything in writing including the install date. My installer was injured just before your install and you were set back one week. Your problem existed for well over a year. You hired a contractor who bailed out on the job, then expected miracles from Schantz. No one would touch your job since your property has a steep slope and the massive windows were 55 feet from ground level. Your wife threatened to post a lousy review on Kudzu if we didn't discount the job $500 for the 1 week delay. I won't be extorted. There are bad contractors for sure, but there are also bad customers. You will go on our list of one of most miserable I've ever dealt with and unfortunately I ignored my sixth sense that said "pass" on your job. ps: read my responses to other reviews. I always take responsibility.
Based on Greg's response to my "No Call Back" review, I called the office again today and spoke with the same girl who remembered me but wasn't sure what happened. Greg returned my phone call and we have scheduled a time for an estimate. I appreciate the follow-up. The Quality and Value ratings posted are not accurate as I have not dealt with Schantz in these areas as of yet. Unfortunately, Kudzu does not allow you to leave any of these fields blank.
Posted: 5/10/2010 • Last edited: 5/11/2010 • Link to this review
Alayne: It took some research, but we finally determined that when we converted our marketing software last week, your record was not captured. I would like to correct this mishap. Please call us back and I will personally come visit your home and offer the best I can. Greg Schantz.
Schantz Home Improvement put a new roof on my home and new gutters with covers. The entire process was great! Greg was very informative. I feel that I received an excellent product for my money. Each staff member was extremely polite. They did a superb job on cleaning up afterwards, as well. Call Schantz!
Posted: 3/24/2010 • Link to this review
Schantz put on a new roof and gutter helmets. Everything was done on time, as promised and with high quality. I was pleased and would gladly use them again or recommend them to a friend.
Posted: 3/16/2010 • Link to this review
Replacement windows: Was there to answer any question I had during my decision process. Kept with what they promised. Quality of my windows and the installment of them was the best. I would hire them for any service they can provide.
Posted: 2/20/2010 • Link to this review
Schantz recycles many of the old materials removed from your home. Asphalt (roofing) and metals (gutters) are brought to the scrap yard to be recycled instead of dumped in crowded landfills. Also, our windows are certified green and our main siding product is made from recycled fly ash. In our office, we re-use files, and use scrap paper rather than new sheets when practical. It all adds up!