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I have seen Dr. Bay for several years now and due to his excellence, I have been stabilized for many years. He is kind, compassionate, and is caring toward his patients. He makes sure you get the right help, which for me did not include being prescribed a ton of medicine like other doctors have tried. And when my insurance company wouldn't approve the medicine that had stabilized me, he fought for me. How many people can say that of their doctors? He found the right medicine for me and made sure I got it. His office staff, in particular Joan, is a ray of sunshine. She is always happy and caring.
Area Alpharetta, GA
Cost Less than $250
Date March 2016
Posted: 4/02/2016 • Link to this review
Excellent doctor & patient advocate, offering positive healing choices while basing recommendations on each individual patient. I have personally found him to be understanding while I have offered many hesitations for RX medications potentially too strong, as a Mom desiring to balance my life while caring for my children, ensuring the kids' safety first. Dr Bay has remained a highly effective Psychiatrist these past years, continuing to go the extra mile, while ensuring we are each treated by our separate medical needs, concerns, as well as individual timings. When I was first extremely worried about taking RX & the personas of doing so, Dr Bay has proven himself to be extremely patient and effective these past years with my diagnosed high anxiety and PTSD related medical issues. Highly recommend A+++++ Doctor! I have also seen how wonderful Joan & Marina have been, assisting Dr Bay in his office. Thanks young ladies!
Posted: 3/13/2016 • Link to this review
While Dr. Bay seemed to be a competent psychiatrist, his office staff has completely ruined any future business or referral from me. I had recommended him to my younger sister who was searching for a doctor. When she called to make an appointment, she spoke with Joan. She said she was talked down to and was treated with extreme disrespect. Joan proceeded to tell her not only my billing situation, but also insinuated that Dr. Bay would not take my sister as a patient because of me. Not only did Joan violate HIPAA and HITECH by sharing my financial status, but she then also blatantly discriminated against my sister. Needless to say, I called to address the situation. Joan was not only INCREDIBLY rude, she called my sister a liar. After a few moments she ended the conversation with "I don't have time for this." And hung up. This was completely out of line. If this is how Dr. Bay has chosen to run his business, he not only has lost several patients and future business, but he is allowing his office staff to violate HIPAA law. This should not be allowed to continue. Meanwhile, I will be looking for a new Doctor.
Posted: 3/10/2016 • Link to this review
I met with Dr. Bay on a new patient appointment. I am a trusting person and freely answered his deeply personal questions including sexual abuse and my ability to conceive children. He expressed no empathy whatsoever. When he gave me his medication recommendation I politely spoke up and said I don't think it's the right option for me. He angrily stood and said he will NOT debate, the time is up, there is the door, please leave. This is alarming behavior from any doctor, let alone a mental health professional with whom I had just shared intimate details of my life. I still suffer emotional pain when I think of the experience. Be very careful if sending your loved ones here.
Posted: 3/26/2015 • Link to this review
Dr. Bay provides excellent patient care. Whether you need therapy or medication management, Dr. Bay is the psychiatrist for you. Less than 10 minute waiting time for appointments. His receptionists are all very friendly and well organized. I highly recommend Dr. Bay.
Posted: 1/21/2015 • Link to this review
I went to Dr. Bay for years and left with a feeling of being a complete stranger. The woman who sits at the front desk hounded me for $60 for six months. Threatening to send the balance to collection repeatedly. I always payed on time and every time I came in. I was diagnosed with M.S. while under Dr. Bay's care and could no longer afford to pay out of pocket for my deductible/co pays. With Dr. bills amassing around me I went on medicaid. You would think that after years of paying on time she wouldn't have treated me so poorly. How you could have someone so rude and insensitive representing a company that promotes mental health is beyond me. I was reeling from a M.S. diagnosis and was experiencing the most stress I have in my life to date. This woman was adding as much as she possibly could. When I made her aware of the diagnosis she smiled with satisfaction and said "I'm sorry to hear that... Do you have a payment today?". Dr. Bay didn't seem very concerned either. I don't have any real beef with him other than his choice in office staff. He was very knowledgeable and his attitude was like that of every psychiatrist I've ever had(indifferent). He never asked for blood work. If money is not an issue for you. You should be o.k. here. I wouldn't recommend going to this place. Read all the reviews and you will see a common theme.
Posted: 10/13/2014 • Link to this review
I have been Dr. Bay's patient for 4 yrs. He is very wise and discerning and was able to help me within the first month.I had been to another doctor for a year and did not receive the help I needed. His office staff is very friendly and helpful on the phone and in the office. Dr. Bay is very professional. Best of all, I have been depression-free for years. I would highly recommend Dr. Bay.
Posted: 3/10/2014 • Link to this review
I think some of the negative reviewers here don't understand why you go to a psychiatrist. If you want an hour long appointment and someone to talk to see a licensed counselor, social worker, or psychologist. Psychiatrists prescribe medication and make sure it's working right to solve the problem. The appointments at short, generally 15 minutes. Between my son and myself, I've seen my share of psychiatrists for med management. Dr. Bay is good. I haven't seen him for long, but so far the experience has been a good one.
Posted: 7/31/2012 • Link to this review
Dr Bay is conscientious and professional and very very good at what he does. He does expect the courtesy of a call from his clients in regard to appointment cancellations. I have seen him for over 4 years and have found him to be an extremely compassionate doctor - however his keen observations and intelligent questions along with his knowledge of RX are what make him an outstanding DR. I have seen psychiatrists for most of my adult life so I have a lot to compare him to and I can honestly say he is the best one I've ever had. He will help you find the best solution medicine has to offer. Thank you Dr Bay
Posted: 6/22/2012 • Link to this review
I was referred to Dr. Bay by 2 area doctors after my son died of cancer. After missing an appt, I was charged $85. Note, treated for depression, but no follow-up call of concern, just a bill. When I tried to reschedule, the receptionist rudely infomed me that she almost lost her job rescheduling me with an outstanding balance (which was going to be paid for at that visit). I called the doctor; no call returned, just another bill. Bottom line, we don't care about you, just the office fee we will get with or without you! Find another doctor in the area. This one cares less about his client's well-being.
Posted: 3/05/2012 • Last edited: 6/25/2014 • Link to this review
Like my title says, I would like to say something good, but I can't cause I would be lying. To sum it up, it's all about the money. You connect the dots. If you want an office and doctor to put your care and help first, keep looking, you won't find it here.
Posted: 10/11/2011 • Link to this review
In my practice I accept a small number of the major insurance plans. If someone tells us they are insured under one of those plans, we are happy to file it for them and accept their insurance as full payment (along with whatever deductibles or copayments the patient may be responsible for). If my office staff tries to verify a patient's insurance coverage and finds out that it has been terminated, then we have no other choice than to ask them to pay for their treatment themselves. It is grossly unfair and inappropriate for someone who misrepresents themselves as having active health insurance coverage to accuse myself and my office staff of putting money before care. While we expect payment for the care that I provide, it is a patient's responsibility to give us accurate information about their insurance.
I don't feel like Dr. Bay listened to what I was saying at all. He tried some medication on me that had bad side effects, and he said "You are not going to let your anxiety get in the way of you getting better, are you?" He was quite condescending and belligerent. I definitely didn't trust him him and have discontinued meds. Different personalities get along with different people, so just make sure you are comfortable with the things he says to you before you consider keeping him as your doctor long-term.
Posted: 8/24/2011 • Last edited: 9/28/2011 • Link to this review
It is an unfortunate reality of prescribing psychiatric medication that is not possible to predict how someone will react to it, and that sometimes people have negative reactions to one or more medications. While this is understandably extremely upsetting, frustrating, and frightening to patients, I always encourage patients to keep trying, because I never want to give up on helping someone to get well. Due to unique nature of any given individual's body chemistry and the unique characteristics of the medications, it is often hard to find the right match, but the vast majority of the time, with persistence, patience, and perseverance, it is possible to find an effective and tolerable treatment. This person took my trying to encourage them to try another treatment as condescension and belligerence, which is regrettable. If someone has a bad experience with the first thing I try, I will encourage them to try something else and try to avoid or at least minimize side effects. My patients tell me that I listen to their concerns about medications and try to manage side effects moreso than other psychiatrists they have seen. This person obviously doesn't want to be on medication, and I wish them well, but I disagree with their characterization of our interaction. If you have tried psychiatric treatment previously and had trouble finding the right medication due to side effects, I would encourage you to come see me, and bring the details of what you tried and what happened with it, and I will look forward to helping you to find something better.
Being in the healthcare field, I was reluctant to have a "bandaid" medication prescribed. From start to finish, EVERYONE in the office is efficient, friendly, professional and empathetic. Dr. Bay is on time, looks at you instead of writing notes the entire visit, and explains in as much detail as is necessary for patient understanding.
Posted: 6/22/2011 • Last edited: 9/28/2011 • Link to this review
Dr. Bay is the man! He gave me my life back. His knowledge of medications, how they work together, and how they work for the individual is unrivaled. He communicates at the level appropriate for the patient, develops a relationship of trust, and offers hope to the patient who feels there is none. He is 100% aware of the expense to his patients when it comes to medications. To make this process less stressful, he provides medication samples and/or discount cards/coupons to see if a medication will work BEFORE the patient spends any money. This has saved me several hundred dollars as we worked through my individual medication regimen. Dr. Bay is one of the few doctors I look forward to seeing. This is not only because of what he offers, but the overall warmth and care provided by his staff. His office manager, Joan, is one of the most professional and friendly people I have ever met. She remembers your name, and runs Dr. Bay's office like clockwork. Plus, she exudes the same "we're here for you" attitude that Dr. Bay does. Quite simply, if I could only see one doctor at one doctor's office, Dr. Bay and Joan would win, easily. Thank you both!
Posted: 3/03/2011 • Last edited: 3/10/2014 • Link to this review
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