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Scratch and Dent Appliances

4 star rating 6 Reviews

(713) 682-2600 Call

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6650 Hoover StHouston, TX 77092

Reviews

  • Scratch and Dent Appliances - Houston, TX -  johndeeregreen7831

    Reviews: 2

    good
    johndeeregreen7831 (2 reviews)
    9/13/2012

    We had a very good sales person. They answered our questions and helped us look for things in our price range.

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  • Scratch and Dent Appliances - Houston, TX -  lara3364

    Reviews: 3

    Great friendly service
    lara3364 (3 reviews)
    9/11/2012

    Our washing machine still going strong! I purchased a refurbished washing machine here about a year ago, and it is still going strong. Tyrone was friendly and he offered one of the best used appliance warranties I could find. Thanks!

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  • Scratch and Dent Appliances - Houston, TX -  kingg595

    Reviews: 1

    Helpful and informative
    kingg595 (1 review)
    8/30/2012

    I liked it very much how well they treated me they were nice and very respectful despite all the great appliance they had available. Sales person was very helpful and informative.

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  • Scratch and Dent Appliances - Houston, TX -  sickofitall

    Reviews: 1

    sick of it all
    sickofitall (1 review)
    11/16/2010

    Bought a Kenmore gas dryer. Day of delivery as soon as he set it up it didnt work. He had to take it back to shop. They rigged it up somehow to temporarily work Day 1 of work I had to miss. It so so worked for about 2 months. Then it broke down again. Called them back told them it wasnt heating. They came out 3 days later. Guy said it wasnt working because I had it too close to wall. Charged me the $69 service fee up front and then didnt fix the dang thing. Funny how it didnt matter how close it was to wall in previous 2 months. Not even 3 days later when I needed to use dryer it heated semi warm for 1 load which took an hour to dry,and then blew cold air AGAIN. Called them back. They told me the owner was on vacation and I had to wait a week. Today I called because they were supposed to be out here fixing it (another day of missed work) She didnt even know they were supposed to be out here today. She says have a blessed day but she really could care less. I am not paying another $69 service fee when they didnt fix it the last time. Sister bought a washer from them. Same thing...worked 2 months then broke down. Will never buy from them again and will spread the bad word around

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  • Scratch and Dent Appliances - Houston, TX - Guest G.

    Guest G.

    Great!
    Guest G. (Posted to Judysbook.com)
    8/27/2010

    Great community and product. Tax and delivery....=]

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  • Scratch and Dent Appliances - Houston, TX -  ScammedCustomer

    Reviews: 1

    SCAM ALERT!!!
    ScammedCustomer (1 review)
    7/14/2009

    Fridge didn't work when I got home and plugged it in. Owner STILL said he would charge me the $69 dollar service charge to come out and fix it. Office staff is rude and obviously could not care less about service. When I called after two days of not hearing anything back from their "service department" about someone coming out to fix the fridge, I was told that they would call me "sometime". When I responded, "Um, sometime? Like, just whenever? Is sometime a week? A year?", the girl again responded, "Yeah. Sometime". Save yourself the heartache and DON'T BUY HERE! Might as well throw agay your money. This is just one more shady business ripping people off. I wish I would have listened to that little nagging voice and saved myself $350.00.

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