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Sears Auto Center

2 star rating 3 Reviews

(919) 510-5328 Call

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4615 Glenwood Ave-Crabtree Vly MaRaleigh, NC 27601

Reviews

  • Sears Auto Center - Raleigh, NC -  dousha

    Reviews: 1

    Careless and imcompetent
    dousha (1 review)
    6/26/2014

    This auto center creates rather than fix car problems. They suggest unnecessary replacements of car parts. The mechanic even left a screw un-tightened after wheel alignment and the center cannot correct their mistake after I took the car back suggesting them to check if any part was loose. Such mistake leads to serious safety issues. Being incompetent is quite bad (but understandable if I happened to get a mechanic who is inexperience), but being careless is something that a customer will have zero tolerance at.

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  • Sears Auto Center - Raleigh, NC -  Fritz1972

    Reviews: 1

    Don't use for tires
    Fritz1972 (1 review)
    12/30/2010

    I bought a set of tires there and after bringing it in for a rotation they overtightened my lugs on all four wheels. The lugs were so tight I had to get a pry bar to loosen them. Clearly they used an air wrench that was set way too high. They replaced the broken ones, but all of them were ruined and one or two would break every time the tires were rotated. They would not replace those lugs that subsequently broke, so I had to have them replaced somewhere else which cost me more than the tires themselves.

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  • Sears Auto Center - Raleigh, NC -  collegemom

    Reviews: 1

    Did great work for us
    collegemom (1 review)
    7/28/2010

    I have gotten replacement batteries here for several of our cars. First come, first served, but they have been well enough staffed to take care of me when I needed it. Good price, and the mall is a nice place to wait for car work to be done.

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