This Sear's store is routinely out of stock of advertised tools. Also it has a very very very poor selection of power tools and displays models on the floor that they don't have in stock for weeks and sometimes months at a time. Additionally their sales staff can't tell you the difference between tools that are simliar and are poorly informed on the tools they did have have. As an example my husband and I went into the store to purchase a compound miter saw they had on sale in their Sunday ad. We went in on a Sunday around 11 a.m. and they didn't have the saw in stock, nor did they on Tuesday, Wednesday, Thursday or Friday in fact they only had one of 6 of the saws displayed in stock and it was one that was almost 400.00. All we got was a "Well we are sorry", not an offer to order it or locate it at another store and have it sent to Hutch. In fact we were told when we asked them to check the Wichita and Salina stores that we would have to do that, they weren't allowed to do that. We have had similar situations happen with a 19.2 combo kit, a drill press and a scroll saw as well as being told they didn't sell a stand for a table saw we bought there only to have my wife find 4 of them in stock on a shelf in their tool department. Very frustating, takes forever to find sales staff and to get checked out as it always seems there are no staff in the area. HATE GOING IN THIS SEARS STORE.
Posted: 5/29/2008 • Link to this review
very disappointed in Sears selection of plus size womens clothing. They do not have most of the styles that are shown on there inserts,advertisements. store is dark inside and clerks are not very helpful.
Posted: 11/12/2007 • Last edited: 4/25/2015 • Link to this review