Displaying 61-75 of 117
In a day and age when it seems increasingly difficult to find any type of company that employs folks with good customer service skills, these septic guys are TOP NOTCH!!! Seriously, I never thought I'd be writing a review about my septic tank pump-out experience but they absolutely deserved it. The guys were not only on-time but a little early. They were VERY professional, did a great job of taking care of my landscaping (which is special to me!), and did it all at a very reasonable price without trying to "up-sell" me on everything under the sun. I highly recommend these folks as they are true professionals in a crappy business (pun intended!). Keep up the great work Clarence and team!!!
Posted: 6/17/2011 • Link to this review
Septic Service Pro just completed a huge project for me, that of connecting to DeKalb's public sewer system. These folks invested an enormous amount of time doing the homework, working with the county inspectors, acquiring the needed permits, scheduling large equipment, procuring supplies, & scheduling personnel for a four day excavation. The connection was 18 feet below the surface of the road with many obstacles to overcome back to my house. Clarance & Jim exhibited confidense & peace through it all. Everyday, the site was cleaned and prepped for the next day. I can't say enough great things about this company or Clarance & Jim. I will call them again for just about anything, because they also have a reliable network of people with whom they do business. Very rare to find so much integrity! Thank you gentlemen!
Posted: 5/16/2011 • Link to this review
My septic alarm went off so I went online and had a company come to pump out my septic system for $195. $765 later and with a bid for over $3,000, I called Septic Service Pro and Jim was at my door within 2 hours. He took care of all my problems for under a third of the other companies bid. I highly recommend Jim and his company. Very prompt and professional. Jim takes great pride in his work!!!
Posted: 3/21/2011 • Link to this review
Our home's septic tank had never been pumped out since it was built in the mid '80's. To top it off, it was located 2.5 feet under our front sidewalk. The crew that came out SSP was very knowledgeable and professional. They did an excellent job of quickly exposing, pumping, and repairing the tank (including installing a new lid with riser for easy access the next time), and for a reasonable price. We will sleep better knowing our septic system will not be causing an untimely disaster and is good for the future.
Posted: 3/08/2011 • Last edited: 7/01/2011 • Link to this review
These guys did a great job. I had them out for a basic septic tank pump. Quick response, competitive cost. They also explained a lot about the septic system without making it feeling like they were trying to sell me a bunch of unwanted services. Highly recommend!
Posted: 2/11/2011 • Link to this review
They were very professional.They were even earlier than they had said, which was GREAT! (I needed my shower, washer,toilets, dishwasher!) I expected my yard to be completely torn up, but they did very little damage. I was also expecting to pay a large sum of money, but they were very reasonably priced. I recommend them!!!!!!!!!!!!
Posted: 1/25/2011 • Link to this review
Jim & Mike diagnosed my septic system problems, explained each step and repaired them properly. Arrived within 2 hours of my unscheduled call. Thank you for your honesty, a job well done and tremendous service.
Posted: 1/22/2011 • Link to this review
My pump alarm went off and they were out the same day and even contacted the manufacturer of my unique system and got the answers needed to get the right person out to address the problem. Very professional and honest workers just trying to please the customer. We appreciate all Jim's hard work.
Posted: 1/20/2011 • Link to this review
Between talking with Clarence, the owner yesterday by phone, and Jim and Mike coming out today, the experience could not have been better. Their professionalism shines through in a business that is filled with "bait and switch" techniques; I know - I've owned a house on septic for 16 years, and experienced some of those characters. Now we have a company that I can say we have 100% confidence in and can trust to deliver on their commitments. They pride themselves on quality work and honest dealings. You can't ask for any more.
Posted: 1/15/2011 • Link to this review
My husband and I tried Septic Service Pro because we were unhappy with the Septic company we had been using. Jim and Mike came out to diagnose a problem we were having and they were both professional and pleasant. They explained, in detail, the work they were going to do and we appreciated the time they took to answer any questions we had. We felt they were very thorough and we were pleased with the whole experience.
Posted: 10/20/2010 • Last edited: 10/22/2010 • Link to this review
Mike Canavan and crew showed up on time and did an excellent job. He was thorough in explaining the process before doing any work, and completed the work for the price he quoted. I highly recommend Septic Service Pro for your next septic tank work.
Posted: 10/13/2010 • Link to this review
I never had my septic tank pumped before, so I began by reading reviews for septic companies on Kudzu. All of the positive reviews for Septic Service Pro prompted me to call them. From the minute I spoke with them over the phone I knew this was an honest and professional company. They tell you exactly what it will cost. No upcharges or trying to sell you something you don't need. There are no surprises once they come to do the job. Jim and Mike came out and explained everything to me. They were so polite and helpful. I had a lot of questions about the process of pumping out a septic tank and they answered all of them. They explained everything to me as they were actually doing it. I learned a lot about how a septic system works and what to be aware of with an older tank. Jim and Mike are the kind of professionals that you definitely want to have working on your property. I wish all of the maintenance crews that I have had at my home for repairs and improvements could be as trustworthy as these guys. If you are looking for a septic service company, I promise you will not have anything negative to say about Jim, Mike or anyone else at Septic Service Pro. I will whole-heartedly be recommending Septic Service Pro to friends and family. Thanks, Bryan Robinson
Posted: 10/12/2010 • Link to this review
While purchasing a house I had them come out a perform a septic tank inspection. They were all courteous and very knowledgeable of what was working properly and items that needed to be monitored or repaired. Well worth the money and would use them again for any septic tank needs in the future.
Posted: 8/17/2010 • Link to this review
Septic Service Pro is owned and operated by families in Buford. We service north-west Atlanta including: Buford, Sugar Hill, Flowery Branch, Cumming, Alpharetta, Norcross, Duluth, Snellville, Lawrenceville, Dacula, Winder, Hoschton, Gainesville, Oakwood, and environs Trucks and equipment are located for easy access to these locations.
Our company has broad experience related to Septic, Home Construction plus Grading, and Industrial Engineering. Technicians have installed (hands-on).. over 2,000 new construction septic installations and pumped or repaired hundreds of older septic systems. Everyone in the company works in the field, and were contractors building custom or track homes prior to 'the slow-down'.
We have over sixty-five years total experience in technology for septic including thirty years managing Engineering Projects to build product manufacturing plants with the installation of production equipment and all associated utilities throughout the USA and Europe. Our newest technician made a 96 and 100 on the two state required septic tests last year- - his background is twelve years of home construction plus college. One member has his college degree from the University of Virginia. Another has built entire subdivisions from raw land to sold houses.
Our goal is to deserve and keep the title: 'The Best Name in the Industry'.
We provide: (Prices given for home owner approval prior to any work being started.)
1.Septic tank pumping, low price and fixed quote. Environmental Health for the State of Georgia recommends that a septic tank be emptied every three to five years to remove solids collected in the tank. Water passing through the tank will carry the solids into the absorption field causing it to fail, whenever solids fill the tank. Pumping the tank saves installing a replacement field - - costing $3,000 to $9,000, not counting landscaping. (Free price quotes, with explanation, for any needed repairs identified are given after the tank has been pumped.)
2.Repair or replacement for any part of the septic system.
Septic filters cleaned or installed
3. Absorption (drain, leach) field repair or replacement. (Free quote.)
4. Pipes, lines unstopped by hydro-jetting.
5. Pumps replaced both interior and exterior lift pumps for raw sewage or septic waste water.
6. Some failed Absorption Fields may be reclaimed (not replaced) by hydro-jetting to loosen solids, then sucking out the lines with septic truck vacuum, and if greatly non-absorbent, adding Pro-Pump enzymes and bacteria plus oxygen release to eliminate the bio-mat stopping ground absorption of the water.
7. Complete systems installed to each county¬ís specification and choice of system type.
8. Inspection letters for real estate sales provided.
9. Easy access, no digging, Risers installed over tanks and pumps.
10. Video Camera inspection In pipe available.
All employees at Septic Service Pro are insured and are licensed by the state.