I have yet to go to another major car dealer and receive such outstanding service. My usual service writer is Jason; he can be soft spoken, very polite, and has always treated me with the ultimate respect. I bought my wife's 2003 Honda Odyssey with a 5yr/100K extended bumper to bumper warranty from this dealership in 2004. I have dealt with Jason mainly, although I have never had a problem with anyone there, he simply goes above and beyond, that's to say do not underestimate him he has a very high work ethic and never lets me or anyone that I know down. I want you to know that I recently bought my car from there again with the same warranty, I know I could have probably saved a couple of thousand on Autotrader but, man there's no question I made the right choice after having it service for a couple of times lately. I would like to tell you that it's all hype but, " son le me tell ya what," THEY ARE THE BEST. Plus I like the free Wi-Fi, casual attire and play area for the kids, I even found myself watching T.V. and forgetting about my car. Nice to know America still builds the GREAT, yes my Honda was built in Marysville, Ohio, check the web if you don't believe me. I remember people saying that Honda's are the best for their longevity, check and see how many Americans are driving them, I feel proud to know I own a 2006 Honda Accord Coupe and I support standard of excellence. GO TO FINDLAY HONDA HENDERSON, you will find no better!
Posted: 9/09/2009 • Link to this review
I had a a few occasions where I brought my car in for service and John Gonzales has always been very helpful and attentive. I have always had great service and good follow up.
Posted: 12/09/2008 • Link to this review
I recently bought a 2007 Civic Sedan with Navigation. I delt with Jessie in the fleet department. She was great! She held a 2007 for us and notified us when it came in. The price she quoted was the price we paid no BS like we experienced when trying to deal with Honda West previously. Shack Findlay Honda gave us a better price on a 2007 than what Honda west wanted to give us on a 2006 with all the same options!!
Posted: 10/13/2006 • Last edited: 1/02/2008 • Link to this review
I purchased my Honda CRV from this dealer 6 years ago. While the whole expreience wasn't perfect, the salesperson was honest and gave me a fair deal. Their service center is too expensive for routine service though (although that is common among new car dealerships).
Posted: 9/15/2006 • Last edited: 1/02/2008 • Link to this review