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Since 1997, Shady Grove Landscape Company has been surpassing our customer's expectations by designing and building gorgeous, budget-friendly, functional landscapes. Our attention to detail and unique vision is surpassed only by our focus on customer relations and service. Call today to set up a consultation about your landscape!
Please see our website for more information. www.ShadyGroveLandscapeCompany.com
I'm having erosion and drainage issues on my property and, based on a recommendation on Nextdoor I decided to contact Shady Grove for an estimate. First they couldn't come out until November (almost 1.5 months) just to do the estimate. Then, they have a $2500 minimum for doing work ("we're a small company", they said). In my particular case the budget/minimum might not be an issue (I don't think it's a small job). Got them to come out next week because my issue is somewhat urgent. About twenty minutes later they called back and said I was already in their database. They don't know why. The last time I had any landscape work done was several years ago, and it was not by Shady Grove. They assure me it's because they've already come out to provide an estimate. But they have no other records. They only have my name and contact information So, because I'm in their system, they wanted to charge $75 because they "must" have come out before... No thanks. I am an fairly organized person. On a lark I searched my email history and, lo and behold, I find the email thread with Shady Grove. From 2011. Where I *CANCELED* my appointment. So, because of their poor record keeping and a need for $75 not only did they lose an entire project but they also earned a negative review and lost any potential for future work. In the grand scheme of things looking at their other reviews it's clear that they do quality work. But I can't deal with this kind of silly shenanigans.
Posted: 9/26/2016 • Link to this review
Shady Grove would like to sincerely apologize for this mishap yesterday. Our company policy is to provide the first estimate for free. If our client does not hire us after the initial consultation, we charge for subsequent estimates on different projects. We hope you can understand that some prospective clients will use our consultations to do work themselves or as a directive for less experienced contractors.
After research, which we should have done first, we found that the client had scheduled an appointment some time ago but had emailed to cancel the appointment. He did not want to wait until we were available to do the work. We take responsibility in not researching this first and have extended an apology to the client. Customer service is our top goal. We failed in that endeavor this time. We will use this as a learning experience and strive to do better in the future.
After contacting 3 landscaping companies, Shady Grove was by far the most prompt and responsive one! Fern was able to give us a quote, with many options, during her initial visit to our home. She definitely knows her business! The crew that built our new retaining wall did a wonderful job and were very friendly, efficient and clean. They never left a mess behind like many companies do. I would definitely recommend Shady Grove.
Removed existing wooden retaining wall and constructed a new one of stone.
Area Lawrenceville, GA
Date May 2016
Posted: 6/01/2016 • Link to this review
After years of battling spider mites on my front hillside of juniper, I finally have my front yard dreamscape! Fern is such a gifted landscape designer, and Danny makes her vision a reality. I have a beautiful new fieldstone wall, new foundation plantings which make my house look brand new, and Fern was even thoughtful enough to make me a perennial bed in which to relocate my heirloom plants. What a pleasure to do business with such a great couple and their wonderful crews. I highly recommend that you let Shady Grove make your dreamscape a reality!
Posted: 11/20/2015 • Link to this review
..until Shady Grove came to the rescue. They took our yard from a disaster to an oasis. This was our second experience using Shady Grove. We were so happy with how they reworked our front yard, we asked them to come back and rework our backyard. We never even considered using another company. We met with Tina and told her what we were hoping to accomplish and what our budget was. She came up with a plan that far exceeded our expectations. We had some serious drainage problems that we were concerned about, and Tina came up with an attractive way to solve them. The work was completed on time and on budget. The entire crew was professional and great to work with. SHADY GROVE ROCKS!
Posted: 10/18/2015 • Link to this review
Thank you, Shady Grove! With Tina's ideas and Danny's know-how my water problems have been solved. They were able to reroute the water coming off the roof and driveway so I no longer have flooding in the basement. What a relief! It was a pleasure to work with you and your crew.
Posted: 8/31/2015 • Link to this review
We've used Shady Grove two years in a row now & have no regrets (only regret is we wish we found them sooner). Fern did a great job on our plan & Danny's crews worked hard - the final results are exactly what we hoped & dreamed. We plan on using them for all our landscaping needs in the future as well. Totally worth the money.
Posted: 5/06/2015 • Link to this review
They built a beautiful set of custom steps in a hillside on the side of our house and did a great job landscaping around our new house. They kept us very involved in the entire process from design, to choosing individual plants at the nursery and making changes on site. Looking forward to working with them on a custom outdoor kitchen this spring!
Posted: 12/11/2014 • Link to this review
Shady Grove built us a new front porch along with a veneered stone wall and sidewalk. We're very pleased with the outcome. Tina and Danny were fun to work with and the crew was always on time. We'd recommend them for any landscaping project!
Posted: 6/24/2014 • Link to this review
I just wanted to send a big "Thank You" to Tina, Danny and the rest of the Shady Grove Landscaping Team. We really needed some help with our backyard. Tina started us off with her wonderful landscape design and then Danny took over with the install. I can't say enough how happy we are with the finished product. They did an excellent job and stayed on schedule. Please contact them if you ever have landscaping needs.
Posted: 6/08/2014 • Link to this review
I called Tina to set up a meeting to get a quote. I was initially put off because their first available appointment was not for a couple of weeks. I was concerned that if they were that high volume, I would not get the personalized service I was expecting. However, once Tina came out, those fears were put aside. Tina spent a good bit of time discussing the project and put together a design that she shared with me. I agreed to go with her design. Within a couple of days, her crew and husband Danny came out for the job. They did such a good job on the job I had contracted, that I had them do some additional work that was not part of the original project. No problem. It was added without any issues. All in all, I could not be happier with the work they did, and plan on having them back out in the Fall for a separate project. You can't go wrong with Tina, Danny, and Shady Grove!
Posted: 6/04/2014 • Link to this review
Our landscape went from ho-hum to amazing. Staff is professional, personable and hardworking. Tina will listen to your ideas & help you think out of the box. Danny is a hands on project manager. Shady Grove has been wonderful.
Posted: 5/27/2014 • Link to this review
Our first great experience with Shady Grove was in 2009. Since that time we have had Tina, Danny and their crew back for three more projects. Each time the design enhanced what was done previously. With the deluge of rain last summer, we had to address some drainage problems that cropped up and Tina's suggestions worked out perfectly. We now have a variety of plants around our stone walkway to reduce the runoff from a hilly area. The stone boulders strategically placed on another hill helped slow down/divert water (and mulch) from washing down the hill. The stone "smile walls" also look great on our sloping lawn. Tina is an expert at selecting plants that will thrive in any area (shade or sun). Everything went well as always. The Shady Grove crew is efficient, friendly, knowledgeable, and leave everything in a super fantastic condition when they are finished. Again, I say "WOW."
Posted: 4/22/2014 • Link to this review
A big thanks to Danny, Tina, crew, and staff. From the planning to installation, and final completion phases, everything was handled well. We experienced excellent communication throughout the project and all work was done in the time frame outlined ahead of time. Best of all the project turned out great! The stone steps and retaining wall not only look good, they added a measure of safety when accessing the rear yard. We'll definitely use Shady Grove again for future phases of our rear yard project.
Posted: 4/14/2014 • Link to this review
Solve your run-off and drainage issues. Shady Grove now installs PERMEABLE PAVER patios and driveways. Check out this link http://www.belgard.biz/environmental-pavers.htm for more information!