Needed work on my fridge and dryer. He will always op for the most EASIEST and most EXPENSIVE way and try to fix it. Which usually does not fix the problem since that is not the problem. He replaced 2 main parts of my dryer and it still wasn't fixed. And he again said he needs to replace another part. This whole process took more than 5 months. He replaces one thing and disappears until I call my rental management company to find out what is going on. Then he calls back. So finally got tired of this guy did my own research online about the dryer. I was able to fix my own dryer without replacing a single part and only took less than 30mins. Just had to get my hands a little dirty which Shane will NEVER do!!! Then I called him to tell him about it he argues with me that he told me to do what I had done after he replaced the parts. Which he never said a word of because he said needed to replace another part. Then he hangs up the phone in the middle of the conversation. What a professional. With the amount of money spent I could of bought another dryer. He also gets work from OK appliance so BE AWARE!!
Posted: 10/18/2011 • Link to this review