Sharper Service Solutions replaced pump assembly on dishwasher and failed to reconnect drain hose properly. As a result water damage to wood floor and cabinets. Called company for resolution and was told by the manager (Paul) "They did not touch drain house during service and did not cause damage" - .HOW DOES ONE REPLACE A PUMP ASSEMBLY WITHOUT DISCONNECTING THE DRAIN HOSE???? The hassle this company has put me through is unbelievable. A ZERO star rating for this company would have been to gracias. Never again will I use or refer any business to this company.
Posted: 12/24/2011 • Link to this review