This is Sarahtimely's TrustRating, which is based on both the number of reviews Sarahtimely has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful Sarahtimely has been to the Kudzu community.
The customer service was excellent. I loved all of the scents and they smelled so awesome when I was burning them. I would recommend them and will be purchasing them at the store and online again soon.