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Shumate Air Conditioning & Heating

4 star rating 80 Reviews

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2805 Premiere ParkwayDuluth, GA 30097

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Reviews

  • Shumate Air Conditioning & Heating - Duluth, GA -  KeepnItRealin2012

    Reviews: 4

    Huge Overprice of Parts - 500% Markup
    KeepnItRealin2012 (4 reviews)
    5/29/2018

    I received a service call by a Shumate technician and upon finishing they emailed me their invoice where they indicated they replaced a part, using a general and generic part description. They omitted including a part number for this part they said they replaced. When I asked for the part number, and it took repeated requests to finally get the part number of the part they replaced. When I did a little research I understood why they were so elusive about this part and part number. They charged me over $200 for a part that cost $30 to $40 retail. I have not done business with Shumate since.

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  • Shumate Air Conditioning & Heating - Duluth, GA -  DamianRocks

    Reviews: 1

    Shady Installation
    DamianRocks (1 review)
    12/20/2017

    Spent big money on a new furnace and AC, and while the brands they sell are good, their installation is a joke. Salesman "Dennis" told me I had to buy a new sump pump from them and couldn't use my 1-year-old one, but the installation guys just used my old one and charged me 80 bucks for a new one. I had marked the old one thinking they would do that, and they did... SHADY. Next, the installation guys made the easy-to-see front of the furnace look very professional, but the hard-to-get-too back literally had wholes in it, letting crawlspace dust into my house. Had to call them to fix it. Next, Dennis promised my 2-year-old "whole house humidifier" would be re-installed on the new furnace in working order. It's not. Now that winter is here, my house is dry because the installation guys wired the humidifier similar to how a child makes macaroni art. Random wires are jammed together and other wires were cut and left hanging from the crawlspace ceiling... STILL LIVE WITH ELECTRICITY sitting on top of aluminum foil air ducts! Speaking of which, their installation used that cheap Home Depot flex duct that any HVAC blog will tell you, no professional would ever use, yet my crawlspace is littered with it. Sandy Shumate must be Irish because how this company hasn't been sued for incompetence is just pure luck. Their products are good, their prices are competitive, but you better know a lot about HVAC so you don't miss all the ways their installation guys have scammed you!

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    Project Details

    Area Duluth, GA

    Cost $5,000 - $9,999

    Date July 2017

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  • Shumate Air Conditioning & Heating - Duluth, GA -  dbird123456

    Reviews: 1

    Exceptional reliable service: The Best
    dbird123456 (1 review)
    6/30/2017

    Our 10 year old furnace that was the original to our home stopped working. During the Atlanta summer, that is a disaster. We even had guests from PA. Shumate initially worked with us on a temporary solution to cool off the house. Then the new furnace was installed within 2 days. The workers were professional, polite and efficient. Within 2 hours, our new furnace was up and running. They were so neat that you wouldn't know how much they had to take in and out of our house for the job. I recommend Shumate!

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    Project Details

    Area Acworth, GA

    Cost $1,000 - $2,999

    Date June 2017

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  • Shumate Air Conditioning & Heating - Duluth, GA -  Speedyjack

    Reviews: 1

    Super service from Shumate
    Speedyjack (1 review)
    6/30/2017

    The service was timely and great. Shaun, our service tech, was fabulous. He identified the bad compressor, saw a history of problems with this unit (which was installed in 2011) and talked to his manager. We had a completely new unit installed the next day at no charge. We are totally satisfied with Shumate and hope we never lose Shaun as our tech.

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    Project Details

    Area Greensboro, GA

    Date June 2017

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  • Shumate Air Conditioning & Heating - Duluth, GA -  patbo1

    Reviews: 2

    William Medcalf
    patbo1 (2 reviews)
    6/23/2017

    Adam and his partner did an EXCELLENT job in record breaking time in installing a new hot water heater. We are so pleased and will be using Shumate for ALL future plumbing needs. With Shumate I do NOT feel that I even have to shop around for the best price because we get it ever time. We truly trust this organization and have for many years for our HVAC and now we can add plumbing to the list. GREAT job Shumate and keep up the good work. We will see you in our next time of need.

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    Project Details

    Installing new Hot Water Heater.

    Area Stone Mountain, GA

    Cost $1,000 - $2,999

    Date June 2017

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  • Shumate Air Conditioning & Heating - Duluth, GA -  Mke1215

    Reviews: 1

    Great company
    Mke1215 (1 review)
    6/06/2017

    Our upper a/c unit died, and after getting 3 estimates, we found Shumate's the best, not only the best price, but also the rebate, discount for cash purchase and 2 free service checks. The original estimator, the installers and the entire staff were friendly and professional. We will definitely usee Shumate again when our other a/c finally goes.

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    Project Details

    Area Stockbridge, GA

    Cost $5,000 - $9,999

    Date May 2017

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  • Shumate Air Conditioning & Heating - Duluth, GA -  Atlantagrandma

    Reviews: 2

    Excellent job with new furnace and a/c
    Atlantagrandma (2 reviews)
    5/10/2017

    The job was done totally on time and quickly and I think we have a great new furnace and a/c system. Installers were polite and professional and it looks like quality work. Very pleased.

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    Project Details

    Area Roswell, GA

    Cost $5,000 - $9,999

    Date May 2017

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  • Shumate Air Conditioning & Heating - Duluth, GA -  macondawg

    Reviews: 1

    3 New Systems...without a hitch!
    macondawg (1 review)
    4/04/2017

    Just completed replacement of 3rd heat pump system in my home over last 6 months. Could not ask for better customer service, from initial phone call through installation. This has not been a cheap investment (about $29,000 total), and Shumate provided low-pressure guidance on alternative solutions and costs to help me make my final decisions. I originally selected Shumate (and Lennox products) because of their long-time reputation and commitment to quality service, and have not been disappointed.

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    Project Details

    3.5 ton heat pump replacement

    Area Greensboro, GA

    Cost $5,000 - $9,999

    Date March 2017

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  • Shumate Air Conditioning & Heating - Duluth, GA -  Robertlong

    Reviews: 1

    Great job!
    Robertlong (1 review)
    3/27/2017

    Job well done! Installers were polite, professional and made sure everything was clean before leaving.

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    Project Details

    Replaced 50 gal hot water heater, pressure reduction valve and expansion tank.

    Area Norcross, GA

    Cost $1,000 - $2,999

    Date March 2017

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  • Shumate Air Conditioning & Heating - Duluth, GA -  MariettaNovice

    Reviews: 4

    Above the others
    MariettaNovice (4 reviews)
    3/15/2017

    reliable, professional, competent, and reasonable. Have used them for a decade to do maintenance, upgrades, repairs. Will continue to, and highly recommend them.

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    Project Details

    were here to do a warranty replacement of a failed condenser coil. They were neat, professional, quick and competent. all went well

    Area Marietta, GA

    Date March 2017

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  • Shumate Air Conditioning & Heating - Duluth, GA -  mrandmrsm

    Reviews: 1

    Satisfaction All Around.
    mrandmrsm (1 review)
    1/20/2017

    Thank you so much, especially to our service tech Peter, who discovered a hazardous condition in our 16 year-old furnace that could have endangered our lives. The installation folks were great, too, as they got our new furnace up & running just 2 days after the initial service call. We trust Shumate with our family's safety, and will certainly continue to be customers.

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    Project Details

    Area Decatur, GA

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  • Shumate Air Conditioning & Heating - Duluth, GA -  BLSTOLL

    Reviews: 1

    Shumate is AWESOME!!
    BLSTOLL (1 review)
    1/08/2017

    The gentlemen that have been to my house are courteous and knowledgeable. They represent your company very well

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  • Shumate Air Conditioning & Heating - Duluth, GA -  scrook54

    Reviews: 1

    S. Crook
    scrook54 (1 review)
    12/06/2016

    Every component of our experience was exemplary. From the phone contact to the estimate appointment to the installation, all of the personnel were friendly and considerate.

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    Project Details

    Area Atlanta, GA

    Cost $5,000 - $9,999

    Date November 2016

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  • Shumate Air Conditioning & Heating - Duluth, GA -  marcal

    Reviews: 1

    Best Customer Service
    marcal (1 review)
    10/11/2016

    We have used Shumate for over 14 years. They always provide great customer service. On 9/29/16 they installed our new Heat and Air Conditioning System. Our salesman, Shaun, was very professional, answered all our questions, and recommended the system we chose. The installers were on time and did a great job; when they had questions, they asked our preferences before proceeding. We highly recommend Shumate.

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    Project Details

    Area Duluth, GA

    Cost $5,000 - $9,999

    Date September 2016

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  • Shumate Air Conditioning & Heating - Duluth, GA -  BoPeep

    Reviews: 3

    Tenacious
    BoPeep (3 reviews)
    8/30/2016

    Have used Shumate for years, but this summer had a love/hate relationship with them. Had a coolant leak they could not find until recently. They were out here 8 times, sometimes just to add coolant, other times looking for the leak. But it was a slow leak, and hard to find. I got frustrated at times, as did Shumate. But they stuck with it, found the problem and fixed it. They were great about the charges -- sometimes not charging me at all for the coolant added or their visit. They are a good company, and I plan to continue using Shumate for my HVAC needs.

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    Project Details

    Repaired leaks in AC lines and coils under warranty

    Area Kennesaw, GA

    Cost $1,000 - $2,999

    Date August 2016

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Business details

Kudzu's "Best Of" Winner

Shumate Air Conditioning & Heating - Duluth, GA - Best Of 2016 - Kudzu.com Shumate Air Conditioning & Heating - Duluth, GA - Best Of 2017 - Kudzu.com

Hours of Operation

  • MON
  • 7:00am
  • 7:00pm
  • TUE
  • 7:00am
  • 7:00pm
  • WED
  • 7:00am
  • 7:00pm
  • THU
  • 7:00am
  • 7:00pm
  • FRI
  • 7:00am
  • 7:00pm
  • SAT
  • 8:00am
  • 2:00pm
  • SUN