I called Signature about my air conditioner throwing its breaker. They told me they would arrive around 1:00-1:30; they showed up at 4:30. The technician told me my compressor was bad, and he could replace it. I called back the next day to find out how much it would cost and when it could be done. The sales manager wasn't there; the secretary told me he would call me back later. He never called. When I finally got a price it was grossly marked up. Signature wanted $1850 just to replace the compressor. When I asked about what was covered in that $1850 and what kind of equipment they would be installing they were less than transparent. They would not give me the specifications of the compressor or the price of the part. I did some searching on the Internet for the compressor and solicited opinions from other companies. I was able to get a whole new condensing unit (the outside part) for $650. Which means Signature wanted $1200 for 4 hours of labor. I guess it is summer, but anytime that your technician makes $300 an hour you are comparable to a gas station that gouge prices just before a long weekend. I will not recommend this company to anyone.
Posted: 7/11/2011 • Link to this review
My air conditioner stopped working. Signature was at my home within an hour. Very friendly and easy to work with. Price was very reasonable. Would recommend them to everyone and anyone!!!!
Posted: 5/29/2011 • Link to this review