My son was the initial patient after having changed him from a pediatrics office. They made him feel comfortable as a young adult. After his experience there, I have elected to use Dr. Davis as my primary care physician as well. I am pleased with both the personable and professional staff.
Posted: 5/29/2008 • Link to this review
Dr. Harry Heiman is as nice as they get for being a doctor. I saw Dr. Heiman as my primary physician for 10 years from 1997-2007. I always felt I got quality care, but the service and value aspects lacked. A couple years ago it started with their $25.00 paper fee they charge that isn't covered by insurance. I find this remarkably unwarranted since they just bought laptops for the doctors in an effort to go 'paperless'. So what is with a $25.00 paper fee? I think it's more like a laptop fee. Next is the constant visits they want. I use one medical prescription on a routine basis, and they demand I come in for a checkup every few months and won't renew my prescription for more than six months even though I've been on it for almost three years safely. Most often it's a three month renewal, and it's a pain to go back to their office every three months. Finally are the long waits. Every time I went for the past three times my wait was 45-60 minutes even though I had an appointment. The thing that infuriated me the most is when I confronted the doctor about this, he basically said "Well, I'm a doctor and that's part of my job. I can't guarantee that I'll see you within 30 minutes of your appointment time." No apology for the long waits, no reassurance that they might actually try to get better, just an arrogant "I'm a doctor, live with it." excuse. Thumbs Down Dr. Heiman!
Posted: 8/16/2007 • Last edited: 1/02/2008 • Link to this review
Not that it's atypical anymore, but the lack of personal touch at this practice has convinced me too seek allopathic medical care elsewhere. I felt like the doc and staff had no interest in me.
Posted: 5/08/2006 • Last edited: 1/02/2008 • Link to this review
I've seen Dr. Davis and Dr. Brett, both are great. The staff are very friendly and extremely efficient. I have never had to sit out in the lobby or in the exam room waiting for very long (don't get too interested in a magazine!) Also, they are almost always able to fit me in the same day or shortly thereafter. At my most recent visit, I was back in my car in about 40 minutes. Even though they are very fast, the doctors never seem to my mind answering my long list of questions and I have never felt like they were rushing me out the door.
Posted: 2/15/2006 • Last edited: 1/02/2008 • Link to this review
I have always enjoyed calling them to schedule. The front desk nurse is very friendly and personal. Most of the staffs are friendly. The services given are professional too.
Posted: 11/01/2005 • Last edited: 1/02/2008 • Link to this review