I had tried to deal with the banks myself, but after three failed attempts at asking for options, I reached out to Shannon Keatley at the San Diego Short Sale Experts (Silvercrest Realty). She immediately set up an in-person appointment to review my situation. Because of my continued income and previous attempts with the bank, I was very unsure that they could help me. She assured me that they had alot of experience with similar situations, and was optimistic. (with good reason) We started the process immediately with their initial package of paperwork. Once we got the initial paperwork in, I most often dealt with other employees at Silvercrest. I was initially impressed with Shannon's availability and support, but EVERYONE I encountered at Silvercrest was outstanding. I will mention that more later. So in less than 30 days from the initial meeting, Silvercrest found a buyer, and in less than 90 days they received approval from both of my banks. (by some act of god) I wish that was the end of the story. By no fault of Silverc
Posted: 7/31/2013 • Link to this review
We are so happy we went with Silvercrest Realty for our condo shortsale! When we went in late February of 2012 Shannon met with us and told my wife and I that we should expect an offer within the first month of listing, and hopefully close by July of 2012. From everything else I'd heard about selling condos I thought that was a little optimistic, but she had great references and our personal realtor checked out their business and said they looked like they were on the up and up (our realtor doesn't specialize in shortsales). By March we had an offer, and by late May we had bank approval from both Bank of America (1st mortgage), and Wells Fargo (2nd). Unfortunately, our initial buyer had moved on before we could begin escrow, but Shannon, Glen Henderson, and their team had lined up another buyer, re-gained bank approval, and opened and closed escrow by July 2012! We are so impressed and relieved to be able to move on. Throughout the whole process we were given constant updates, and if we had any additional questions Shannon was extremely quick to email back. We couldn't have asked for a better agent.
Posted: 8/01/2012 • Link to this review
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