We used Alana Gottfried to try to mediate a dispute. Not only did I feel she had played favorites with our time and with the negotiation process it was very evident that she was biased in her opinions of how the matter should be settled and made it fairly clear that the other participants were "good people" and seemed to go out of her way to make us aware of how "good" they were. She was constantly helping them facilitate their story and their points of view verses really being neutral and trying to help both parties come to an understanding and really finding a solution to the problems at hand. I would not recommend using this agency or Alana for any types of mediation purposes unless you can guarantee that you're going to be the one that she's favoring in the negotiation and mediation process. I would be weary of using this mediation company if you are really looking for a fair and neutral mediation.
Posted: 7/11/2015 • Link to this review