|Kudzu Category Sponsors|
I used Sonia's Cleaning Service about 4 or 5 times. They do an OK job, but I am looking for a cleaning service that is a little more thorough.
Posted: 12/12/2006 • Last edited: 1/02/2008 • Link to this review
Funny, It took her five cleaning before she thought we did an average job. We did the best we could cleaning Jobirds home. They have a lab dog that runs around while they are at work. Its a small place so Even though place was spotless when we left there will be dog hair etc where it goes.
Based on my experience, I would NOT recommend. Mike personally visited our home and quoted us a price. We agreed to the initial cleaning to be higher by $20, and thereafter $120 per cleaning. But after the first cleaning, Mike stated he did not recall his original quote was which did include making beds and asked for a $5 increase. Not wanting to make an issue we agreed. After another month of cleaning, the cleaners asked for another $40 increase stating an error in their quote. Trust me they are not the lowest priced out there. Feeling as if a bait and switch had occurred we are no longer using them. Of course their rebuff is the quote did not include all the cleaning services. Unfortunately, they do not put that in writing, and simply state they do not remember. For a company that prides themself on attention to detail, I am sure they would recall what they are charging customers. In regard to their service, it is above average but NOT excellent, and no attention to details unless you specifically point it out.
Posted: 12/03/2006 • Last edited: 1/02/2008 • Link to this review
Talk about bait and switch. We agreed to clean two thirds of the home originally. She said she would close the doors on the rooms we were not to clean. The only problem was she let every door open but one. We also agreed to clean three of the five and a half baths. She tried to add more each week. The last time we cleaned she added 10.00 to our rate and said clean the whole house.
We had to quote her a higher price as she wanted more done every week. She had an option to pay more or not to use our service.Written qutoes are available on requsest.
As for our work. Here is an e-mail she sent
The house was spotless and smelled wonderfully cleaned. Thanks again for the great work and your flexibility.
Have a great weekend,
I had never used a cleaning service before but thought I'd treat myself to a one-time deep cleaning. I was extremely pleased with the quality of work from Sonia and Mike's cleaning service. What a joy to come home to a sparkling clean and fresh smelling home. I wasn't able to be home during the cleaning but my mother was impressed with their professionalism and attention to detail. Mike even went above and beyond and cleaned our dog-paw smudged windows. I will definitely be using them in the future and will readily recommend their services to others.
Posted: 11/03/2006 • Last edited: 1/02/2008 • Link to this review
I tried to hire Sonia to take over cleaning duties at our house. We've been using another service for the last 2 years, paying $70 bi-weekly. I'm not happy with them, so I wanted to change. Sonia said it would be $175 for the first cleaning, which I was willing to pay. We had a time scheduled, and I received an email later cancelling to say that she didn't want to clean my house...without ever seeing the house. I would definitely NOT recommend Sonias Cleaning Services.
Posted: 10/23/2006 • Last edited: 1/02/2008 • Link to this review
This customer asked us to clean his home for 70.00 per cleaning. We can't afford to clean a home this size for that money.Here is a copy of his e-mail. considering we only pay $70 right now. I think I'd like to have you come by for the initial cleaning, but would there be any way you could come down from the $70? This home is. 3 bedrooms, 3 1/2 baths,
All wood floors
3 stories. There is no way we can do a home this size for 70.00.
My home was cleaned for the first time by Sonia and Mike today and they did a fabulous job! I learned about them here on Kudzu and communicated with them via e-mail to set an appointment. I asked if they did any "Spring Cleaning" type of work (a deeper clean than a regular house cleaning) and they e-mailed me with their "Deep Cleaning Package". It was affordably priced and worth every penny! My home looks and smells great. I will be using them again and again. Trustworthy, on time, excellent work, and responsive to e-mail/telephone, very nice, kind individuals.
Posted: 9/04/2006 • Last edited: 1/02/2008 • Link to this review
Mike and Sonia did a fantastic job on my house. They are hard-working and very thorough. We were so pleased with their cleaning, we are now going to use them on a regular basis. Even when I clean all day, it doesn't look or smell as good as it did after Mike and Sonia left.
Posted: 8/28/2006 • Last edited: 1/02/2008 • Link to this review
Sonia and Mike were very punctual and really nice. They did a wonderful job of cleaning the house! Everything looks great! I hope to have them back on a regular basis ongoing.
Posted: 7/21/2006 • Last edited: 1/02/2008 • Link to this review
We received a seriously good deep cleaning for our 3B and 3.5Bath townhome. They did an excellent job with the hard wood floors, and the tough bathrooms with both tubs and showers. There were a couple hidden spots they missed (behind two bedroom doors and a floorboard in the bedrooms), but we will simply point it out next time they come back. We were only getting a first deep cleaning, but now will be using them regularly.
Posted: 7/11/2006 • Last edited: 1/02/2008 • Link to this review
After reading other reviews I was excited to hire Mike and Sonia. However, the job they did was average at best. While parts of the house were thoroughly cleaned, they left without sweeping or cleaning any of the hardwood floors (which is 1/2 of the floors in the house), they left things moved in the middle of the rooms they did vaccum and, they used and left a dirty glass in the sink rather than putting it in the dishwasher. Very disappointed. They were punctual and nice, but I wouldn't recommend their services.
Posted: 6/16/2006 • Last edited: 1/02/2008 • Link to this review
This reviewer saw us vacum and mop the floors. We are a cleaning service not a floor refinisher. Please check out her review about her other cleaning service.It apears that no one can satisfy her.
Mike and Sonia are punctual, professional and thorough. They did an excellent job cleaning and they were both very nice. I will definately use their services again, and I wouldn't hesitate to recommend them.
Posted: 6/14/2006 • Last edited: 1/02/2008 • Link to this review
I needed a new cleaning service after my previous one suddenly went out of business. Kudzu gave me the data I needed to choose, and Sonia's Service stood out in the reviews. She and Mike have personally come to clean for me twice now, and we are setting up a regular schedule. They are fast, leave things spotless, and go beyond the expected to do the extras. I had paid to have windows cleaned on the inside -- but Mike did the outside of a sliding door as well, explaining that he just didn't like to leave it dirty with everything else so clean. But the most important recommendation is that they are just such pleasant, warm people to have in your home.
Posted: 6/01/2006 • Last edited: 1/02/2008 • Link to this review
We have used Sonia's Cleaning for more than 6 years! They are fabulous! They have never missed an appointment. They clean our house better than I could and are ultimately trustworthy. Sonia's Cleaning is composed of true professionals. I can't tell you how we rely on them to take of our house. It always shines after they take care of it. Also, they are very pleasant to have around. I would recommend them to anyone and have referred them to many of our friends. Everyone has been very pleased with their work and their service. You will be thrilled that you hired Sonia's Cleaning Service.
Posted: 5/26/2006 • Last edited: 1/02/2008 • Link to this review