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Our 14 year old Lexus RX300 "died"... all the warning lights came up and after a visit to another auto mechanic and $600 later, the car was no better. Not feeling the love at this establishment, we took it to South Flats. Jack gave us an honest appraisal and basically told us the engine needed to be replaced. He was able to get a used Lexus engine and after installation and complete service, we took "Rex" home. After 2 days of driving, the check engine light came on again. We returned the car to South Flats and they immediately re-examined the car and apologized for the troubles. They cleared the warning lights, determining it was due to pressure cleaning the engine. All good and back to driving. Another day of driving and once again the warning lights came on. Back to South Flats where they immediately took the car back and worked to get the problem fixed. Usually closed on the weekend, Jack called us on Saturday morning to let us know they had found the problem, it was fixed and we could pick up the car. There was no charge for any subsequent follow ups after the original repair. They really stood behind their work and wanted to get it right. We are now switched over with both our vehicles to South Flats and highly recommend them to anyone who is looking for an honest and reliable mechanic. They ARE the check engine light specialists!
Posted: 3/21/2015 • Link to this review