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We had the system installed under our deck, and enjoyed it so much we had another system installed on our pergola. Heath and his crew did an excellent job on both systems. We recently had a weather issue with snow and part of the pergola system was damaged. Again, Heath was very helpful and willing to fix the system. Great customer service and easy to work with. We would recommend Southeastern Underdeck Systems to anyone.
Posted: 2/15/2014 • Link to this review
We just had an underdeck system installed at our house by Southeastern. They did a great job with it, and it looks very nice and was quickly installed. After the system was installed, we asked if they could paint the framework for us. They were nice enough to send out a painter to take care of it for us at no charge even though painting isn't something they ordinarily do and they don't even have a painting crew. That is the kind of excellent customer service that will make us use them again in the future! I highly recommend them for underdeck systems.
Posted: 12/19/2013 • Link to this review
We had an underdeck roofing system installed several years ago. The system was poorly installed and caused water damage that ended up creating a termite problem. We were up to our neck in problems due to the terrible quality of work performed previously. It was our lucky day when we found Heath. He looked at our situation, was very honest and thorough about what we would need to do. I managed customer service teams for over 30 years and have a high expectation of what excellent customer service looks like. Heath and his crew not only met my expectations...they exceeded in every way. Heath did everything he said he would, he kept his word and followed up quickly each time we needed to speak with him (never due to any problem or frustration for sure!). Once the work began, his crew found a few more "challenges" with the old work and fixed every unexpected issue they uncovered. I can say without any hesitation, it was refreshing to work with a company that you can trust. Outstanding work, I would recommend them to anyone! Thanks Heath for restoring my faith in contractors! There are some good guys out there and you and your team lead the pack.
Posted: 11/19/2013 • Link to this review
We recently moved into a new home that had a DIY underdeck system. It was OK, but was unattractive and leaked in various spots. One day, our neighbor proudly invited us over to check out his latest home improvement project, which was to replace a similar DIY underdeck system with a professional one. We were very impressed by the quality of the work and asked who did the job. He gave us Heath's contact information. We researched other companies and systems, but liked Heath's responsiveness, customer service and product. After planning to install a new underdeck system to include under-stairs, a rounded section of deck and two ceiling fans, I visited Heath's home to listen to the Bose marine speakers. There was no going back after that. My wife and I decided to spend the extra money to include waterproofed surround sound (4 ceiling speakers) and dimmable can lights (5 of them). Heath's team removed the old underdeck system and did a great job on the new one. They showed up early and worked late every day. They had great attention to detail, were professional, on-time and committed to ensuring our satisfaction. The quality of craftsmanship is excellent. They did a great clean-up job at the end. This project has transformed our outdoor patio space into a great party/hangout spot. If you're going to add an underdeck, search no more--call Heath.
Posted: 6/04/2013 • Link to this review
Heath and his team were extremely professional, prompt and the work was exactly what we had hoped for. They went above and beyond to satisfy our design ideas and expectations. In today's world, it was nice to deal with a fair and honest contractor.
Posted: 10/19/2012 • Link to this review
SouthEastern Underdeck Systems just completed installing our underdeck and we couldn't be happier with the finished work. Heath Bowman and his team of professional installers came when they said they would and professionally installed the underdeck for a reasonable price and in a reasonable amount of time. They cleaned up after the work was completed and their service and responsiveness to questions has been impeccable. We highly recommend them to anyone wanting an attractive underdeck!!!
Posted: 9/20/2012 • Link to this review
He told me how the underdeck would be installed, the material that would be used and how long it would take. Everything he said was right on the money. The guys that did the work did a great job. Cleaned up great after the install and were on time every day. GREAT JOB GUYS.
Posted: 10/05/2011 • Link to this review
Heath and his team are great! From the time I called to get an estimate till I made the final payment Southeasern Underdeck answered every call and question. I had some structural concerns about my existing deck and he fixed that for an unbelievable price before installing the system. After the job was finished and paid we had a heavy down pour and noticed a area where water was seaping through. After I called, his team was at my house at my convience 2 days later! Jam up job, these guys do and I would recommend them to my mother. (that's saying a lot)
Posted: 8/31/2011 • Link to this review
These guys are the real deal. Great to work with, good prices, great product and installers. They went above and beyond and when they were done did a great job cleaning up. You won't be disappointed.
Posted: 8/29/2011 • Link to this review