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Southern Home Performance may be one of the somewhat smaller HVAC companies.... for now! But they won't be small for long. From the time I picked up the phone with my initial service inquiry until they handed me my invoice, their service was top notch. Most places have someone answer the phone who can only schedule or dispatch service. With Southern Home, Dusty picked up and not only did he patiently listen to me explain the problem with my AC unit, but he even walked through a couple of possible solutions with me. This approach let me know that he was interested in helping me fix the problem, not just interested in getting the business. The tech who came out(Will)was knowledgeable, thorough and also very patient. I couldn't ask for a better experience. He fixed my AC and explained to me what he was doing the whole time. Don't waste your time with the bigger guys, call the best guys! Great service, reasonable price, and you can trust that you're getting fair advice. These guys are just flat awesome.
Posted: 6/25/2014 • Link to this review
Southern Home Performance has serviced our HVAC system for several years and continue to do a wonderful job. They are honest, knowledgeable and always friendly. I wouldn't trust our system to anyone else.
Posted: 1/05/2012 • Link to this review
Southern Home Performance has done our AC and Furnace inspections for several years and installed a new AC unit for us. Their service is always prompt, professional and reasonably priced. We highly recommend them!
Posted: 12/07/2011 • Link to this review
Southern Home Performance installed my new HVAC/heat pump system at my rental property.I couldn't be more pleased and impressed.When I went to the property after their service,I wasn't certain that the service men had actually been there, as I did not see the usual "home service" debris and mess,commonly left by most home services!I was astounded to find that indeed my unit had been replaced with pristine surgical installation of my new low-noise,High seer rated system!!No muss,no fuss,no schedule changes,no repeated phone calls,no add-on costs;just plain old fashioned service,that used to be the golden rule and now,alas,has become the exception.I'll definitely call Southern Home Performance for any future HVAC equipment or service needs.Thank You Southern Home Performance!!
Posted: 10/04/2011 • Last edited: 10/11/2011 • Link to this review
At first I was extremely doubtful about the nature of getting a "whole-house audit".Southern Home Performance presented me with a list of energy efficiency improvements in order of priority to help me invest in the most critical improvements first to recieve the largest return on the investment.They had a building science expert come out that used diagnostic tools to evaluate the efficiency of my home.The tests revealed air infiltration between the attic and the living space of my home.They were showing me their extreme knowledge of gathering scientific data,which allowed them to create a proper scope of work,specially designed for my home!I am so enlightened about the improvements to my home!Kudos to you Southern Home Performance!!!
Posted: 9/30/2011 • Last edited: 10/11/2011 • Link to this review
I previously had a home analysis with a atlanta company and I was compeletly displeased with their over all performance,i found Southern Home Performance thru a friend,to give me a second opinion.They came out and did a home audit,i sat with the technichian,and he provided me with down to earth ,sensible reccomendations.i was extremely pleased with southern home performance.they have scheduled a date to come out and complete the project!anyone who needs a home audit should call Southern Home Performance!!thanks so much s.h.p. ..fantastic work!!
Posted: 9/29/2011 • Last edited: 10/11/2011 • Link to this review
I am a local homeowner in Buckhead,I had several problems with my home and issues with moisture,it was a nightmare!!Everyone I called to give me help only wanted to charge me a arm and a leg...a friend reffered to me to Southern Home Performance.A technichian came out and performed an home audit...i was amazed at the results,then he explained how i could improve all my issues ,(the right way),s.h.p came and completed the work in a very timely manner,with extreme professionalism ,courteous,so helpful!!i am so glad i had called them....im more than happy to reccomend them to everyone i know!Thanks Southern Home Performance!!
Posted: 9/28/2011 • Last edited: 10/04/2011 • Link to this review
I was having problems with my system, I freaked out, my friend told me to check out Southface.org for more info on quality energy efficient hvac businesses. So I did.... Thank Goodness... I called Southern Home Performance, spoke to a live person that was knowledgable and friendly, schedule an appt for a tech to come out. He was not only on time he explained my system and the problem to me. I need to have my equipment serviced, I was never told that before. I have now signed up with them on a annual plan maintenance. If you are looking for a HVAC company that is friendly, knowledgable and dependable. I highly recommend this one.
Posted: 10/22/2007 • Last edited: 10/11/2011 • Link to this review