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After 15 years we needed a repair to our MBR closet system. Without hesitation Rachel sent Billy to our home within 2 hours fixed the problem and did a great job . How often today does someone honor a "lifetime warranty" They do.
Posted: 6/21/2011 • Link to this review
Designer came 30 min late and it's been three weeks, still have not heard from her nor receive the quote even was told will provide the estimate in about 3-5 days.
Posted: 2/10/2011 • Link to this review
I am sorry you have experienced this. We at SpaceMakers rely on our customer service as our business is built on our repeat and referral customers. We have the ability to design on site with our proprietary 3D design program. If the space is large or there are mutiple rooms, then we will take measurements and get back with you in a couple days at the longest. This is strange how this may have happened. Our designers are very professional and this does not sound like any of our employees. We would love the opportunity to resolve the issue or find out what might have happened. We would appreciate the opportunity to contact you. Sincerely, The SpaceMakers Team
From the initial visit to the Spacemakers showroom, through the designing process and the installation, everyone was professional, friendly and courteous. We enjoyed working with Leslie who helped plan the design that we had envisioned. When the installation was complete, our new office really did exceed our expectations! We know we got a quality product with prompt service!
Posted: 8/12/2009 • Last edited: 8/26/2010 • Link to this review
I have wanted a closet system for many years! We were recommended by my sister to use Spacemakers. I also went to many companies in the area to get other quotes to make sure I was getting the best value for my money. Spacemakers & Vicki were awesome!I am VERY pleased with my Master Closet & Kitchen Pantry! I just LOVE it!
Posted: 7/30/2009 • Last edited: 8/26/2010 • Link to this review
We recently renovated our master bath to include a walk-in closet. Spacemakers was able to match our existing shelving system oriiginally purchased from them twenty years ago. You can not tell the which is the old section from the new. Spacemakers was professional, customer service oriented and competively priced.
Posted: 7/04/2009 • Last edited: 8/26/2010 • Link to this review
Staff was professional and friendly. This combination is hard to find! Tene listened to what we needed and helped us come up with a plan that was within our budget.
Posted: 6/23/2009 • Last edited: 8/26/2010 • Link to this review
Our experience with Spacemakers was stellar, from start to finish. The designer was very helpful & responsive to our needs, Customer Service was on top of things, and our installer, David, was an absolute pleasure. Results exceeded our expectations, and we will be recommending Spacemakers without hesitation.
Posted: 6/12/2009 • Last edited: 8/26/2010 • Link to this review
I am the type of person that when I shop I shop for service and quality of a product as well as price. And having just purchased a car 6 months ago I realized that "Customer Service" is hard to come by. So when I started looking to have my closet and office done, I didn't expect much in terms of service. However... I called 3 companies, 2 of the three were as expected. Nothing to write about really. But when the Rep from Space Makers came, I was very pleased. She was not only nice, courteous and professional, but she made sure that I understood what I was buying. Gave me options I didn't even think about. And even gave me paint color ideas. I had a good time working with her, and after receiving the quote, I was happy to hand her a deposit. Not only was she a pleasure to work with, but the installers were very hands on and communicated with me when I had questions. I really felt like they cared. I have a beautiful closet, great office and I am pleased to say the "Customer Service" is not totally lost. Worth every penny!
Posted: 5/18/2009 • Last edited: 8/26/2010 • Link to this review
My Closet is more than I expected. designer was fabulous. Installer showed up on time and left the job cleaner than they started. I would highly recommend this company to anyone needing their closets done. Great prices for a superior product they really know what they are doing
Posted: 1/12/2009 • Last edited: 8/26/2010 • Link to this review
Whomever the original owners sold the company to has really done a number on the business. They advertise as "family owned" but operate as a major corp. Poorer quality, zero customer service and a lot of excuses for why I can not have the design I want for a competitor's price.
Posted: 12/08/2008 • Last edited: 8/26/2010 • Link to this review
They did show up on the promised date to install our closet, but the guys had the wrong parts, cut incorrectly, nothing fit. Then, it was days before we heard back and several weeks before the project was complete. In the end, the closet is good, but not worth the hastle.
Posted: 8/20/2008 • Last edited: 8/26/2010 • Link to this review
This is the second time I've used Spacemakers. This time the job was quite large and install went perfectly. Product delivered and installed exactly as drawn. Design process was smooth and very interactive with knowledable designer using great software.
Posted: 12/07/2006 • Last edited: 8/26/2010 • Link to this review
From my first call, to meeting and working with the senior designer, to evaluating and finalzing the computerized plan, to scheduling a convenience installation date, to having the professional installer put the product in my home..the whole experience was wonderful and went very smoothly and professionally. I had 3 custom closet organizers manufactured and installed in my bedroom closets, had 1 custom organizer / space saver in my pantry and a wonderfully designed and handsome organizer in my office at home. I am looking forward to having Space Makers Closets come out to my lake house and do the same. Overall, it was a wonderful experience.
Posted: 7/07/2006 • Last edited: 8/26/2010 • Link to this review
It was a great experience from start to finish. The design exceeded my expectation and and I couldn't be happier. I would recommend Spacemakers to anyone looking to improve the use of their closets
Posted: 6/19/2006 • Last edited: 8/26/2010 • Link to this review