I tried renting a motorcycle last week and could not get a single ounce of service from them after my initial rental. I made the reservation 3 weeks prior. One week before my rental, I called to confirm. It took them over an hour before the girl I spoke to on the phone called back to say that she "found" my reservation. Then she said the bike might be dropped off an hour earlier than what I was told. I asked to speak to the person who originally took my reservation. After 5 days and 3 messages, no call back. I was told by the operator that they are too busy to call me back bacause of a track day. I finally get hold of the person who took my reservation two days before the rental and all I get are execuses and a "tough luck" attitude. I start asking detailed quesetions and he hangs up on me. I could not trust these guys so I cancelled the reservation. For over two weeks, I'd been looking forward to riding the Angeles Crest Highway. That all got crushed by Sportbikerental.com because they were too busy doing other things and couldn't be bothered to answer questions. Don't trust these guys. The guy I spoke to, Santiago, said that they use Pilot Powers and they change tires about every 8k miles. Too bad since the Powers are only rated for 4k-5k.
Posted: 10/29/2007 • Last edited: 1/02/2008 • Link to this review