You can trust St. Louis Workout to do everything possible to get your money. They are worse than an auto-renew website. Forget trying to cancel anything with them. I prepaid a year's membership and was injured in the free first session with a personal trainer. Not realizing what had happened, I signed up the same day for 10 sessions with the then-head trainer. A few days later at my first paid appointment I told them that my back had been hurt and I couldn't do the training. They tried to switch me to a trainer I had never seen before and refused to give me my money back. After six months of physical therapy and fighting with them, they were still able to keep everything had paid. The partners in this business are real pieces of work and well-practiced at winning battles. I am filing suit against them next week.
Posted: 1/30/2009 • Link to this review