My son was supposed to be picked up by employees of Troy bates on Monday August 7, 2017 to attend his aftercare program. We paid our fees and even called the morning of to double check and make sure my child would be picked up under their care. We were reassured everything would be fine and they had it handled. 5 o'clock rolls around and My mother goes to pick up my son and low and behold: MY SON WAS NEVER PICKED UP!! The "bus driver" told my mother she knew she had to pick him up but didn't know which days ALTHOUGH we have watched him pencil this into his "calendar" my mom tried to talk to him like an adult in what could have been an honest mistake on his part, but instead, turned into him telling my mother he's not a child and not to treat him like one, told her to stay outside IN THE RAIN while he went inside to reimburse her the money for camp. He NEGLECTED MY CHILD. Imagine if my child would have been dropped off at home with no one there under TROY BATES CARE?! This is not a business man running this business. It's a man child. I'm in the process of filing complaints with BBB about this and hopefully they can investigate further. I've read other ratings from not even 3 weeks ago with similar actions that were taken by Mr. Troy. If you can't own up to your mistakes Mr. Troy, you may need to consider going to classes about how to run a business and not neglect a helpless child who could have potentially been in danger under your "not so aftercare" DO NOT SEND CHILD HERE
Mr Troy is not a business man and hopefully this business will be shut down.
Area Stockbridge, GA
Cost Less than $250
Date August 2017
Posted: 8/08/2017 • Link to this review