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We had the pleasure of dealing with Subaru of Kennesaw this week that I must admit went exceptionally well. Our sales representative was extremely knowledgeable, courteous, and patient. Cliff did an exceptional job for his business as well as for my wife and me in finding in finding an acceptable middle ground allowing a sale to take place. I never felt any sales pressure from Cliff or anyone else at the dealership. I feel we got a fair deal on the purchase, as well as the tradein, and the financing. I highly recommend Cliff and his team at Subaru of Kennesaw. BTW we had to travel 2 hours from northern Georgia to have the pleasure of dealing with Subaru of Kennesaw and Cliff, and we are very happy we chose them and will be recommending them to all of our friends and neighbours
Posted: 8/30/2018 • Link to this review
Stephanie Frazier is the best and the dealer experience is phenomenal. I had plenty of time to research the vehicle and Subaru of Kennesaw gave the best price in the state. I live over 2 hours away and communicated through email during the entire process. Once the price was finalized, I went down to take delivery of the vehicle, which was smooth and effortless. I saved so much money and it was well worth the effort to drive over 2 hours to take delivery. Customer service is excellent. Five stars and highly recommended.
Posted: 4/16/2018 • Link to this review
I always have a great experience, the staff, facility and service were top notch. The staff, are very knowledgeable, friendly and professional. I have recommended this location and will continue. Expectations exceeded, great job everyone, thank you!
Posted: 2/08/2018 • Link to this review
Colin is the BEST! Great dealership!! Delivered the car as promised would buy again from this dealership
Area Snellville, GA
Cost $25,000 - $29,999
Date October 2017
Posted: 10/17/2017 • Last edited: 10/20/2017 • Link to this review
Truly, this was the best car-buying experience I've ever had. I usually dread the whole thing, from trying to get the best price on my trade-in to finding the right car in my price range. I gotta say, Ralph just made the whole process easy, helping me figure out the best car for my needs & patiently waiting for me to get my act together to take the plunge. Louis was most kind and gave me a very nice price for my old car while Steve helped me decide the right way to protect my new investment without breaking the bank. None of these guys were remotely like the stereotypical car salesman we fear. And the icing on the cake is I have the best, safest new car on the road!
Area Atlanta, GA
Date October 2017
Posted: 10/06/2017 • Link to this review
I drive 50 minutes to come here because the staff is efficient and friendly. I never need an appointment even. I'll keep coming back!! I love the report my car gets for my records and how everything is explained to me:)
Posted: 8/02/2017 • Link to this review
When my Subaru exhibited an unusual hiccup, my service advisor, Exton Howard, made sure of the diagnosis and explained to me what needed to be done. As I had bought the Forester used, Liberty also looked up to see if the same problem had happened with the car under prior ownership. It had but they were able to make an adjustment. So at 62000, I was confronted with another malfunction in the part, but this time we had to replace the part. Both Liberty and Exton were outstanding in explaining everything.
Posted: 5/24/2017 • Last edited: 1/28/2018 • Link to this review
They had warned me that the first service for my new Subaru might take up to 90 minutes, but when I got there I told them I was in a hurry to get to work. I was resigned to spending at least an hour in the waiting room, but they were finished in 45 minutes. Quite efficient! I was very pleased.
Area Marietta, GA
Posted: 5/01/2017 • Link to this review
One - I didn't know anything about Subaru except it has the best resale value and superior safety features. So once I decided to take a closer look, I was treated with the utmost respect and Stephanie took the time to go over the various models so I could choose the one that best fit my needs. Then we were off to a test drive. Because there was so much time taken up front to find the right fit, I only drove one Forester and fell in love with it! The transaction was amazingly easy and no high-pressure sales at all! I left there feeling like part of their family! I would highly recommend this dealership!
Posted: 4/01/2017 • Link to this review
I purchased a 2013 Subaru from a dealership in Union City, GA. Of course 2 weeks after the purchase my airbag light came on and I didn't have any recourse with the other dealership so I took my Subi to Subaru of Kennesaw to have the problem fixed. It turned out to be the driver seat occupancy sensor. The part was two days out and they put me into a 2017 Forester. I now wish I had came here first...probably would have gotten that Forester! They do offer a Military Discount.
Posted: 1/28/2017 • Link to this review
Just bought my new 2017 Subaru Forester and went back to have some accessories put on. Both the sales experience and the service were excellent. I would recommend this dealership to anyone who wants to buy a great car and be able to work with a service department that makes you feel at home. Thanks
Just had door edge guards put on and also needed a minor adjustment in my controls. Controls correction could not have taken more than 5 minutes and the door edge guards took about 45 min. during which I sat and talked with a few other very nice folks who were having work done.
Area Kennesaw, GA
Cost Less than $250
Posted: 1/03/2017 • Link to this review