As a glider owner, I cringed when I saw the glider on your website on a harness! A harness can TEAR the FLESH of a glider! And please tell me you're not putting sugar gliders (who need at cage of at least 4 feet tall) into bird cages??? And those tiny prisons that you're selling them in? What's WRONG with YOU? Buyers, BEWARE.
Posted: 4/23/2018 • Link to this review
I purchased a 12 week out of the pouch Cremeino and an 8 week out of the pouch White faced Glider, both females from Sugar Glider Alley. First off, they were willing to meet me with the Gliders outside of their store hours. Secondly, they cut the cost on the two Gliders as a combined deal and threw in a free pouch. The girls looked healthy upon initial inspection and both were very active and friendly with very little crabbing. These two have joined two other Gliders that my Fiance and I had purchased just a week prior. They are all doing great. I think most of it has to do with the fact that Sugar Glider Alley was very thorough and detailed about our Glider's care and other necessary instructions. We are thankful for these little bundles of joy. Sugar Gliders are wonderful little friends, but the need a great deal of devotion and dedication. If you're up for that, then maybe you should visit Sugar Glider Alley.
Posted: 3/17/2016 • Link to this review
Reggie was a great guy, very friendly and helpful. We just bought a Male and Female Glider at $250 a piece, which is about standard for the particular breed. Some, like Mosaics easily run $600 or more. . I know some people sell their personal gliders for less, but those are generally not professionally breed and don't come with a wide assortment of supplies and necessities like Sugar Glider Alley provides. Our experience has been great so far. Our Gliders are healthy and already bonding with us. Overall, it was a great experience making a purchase with them.
Posted: 3/07/2016 • Link to this review
Sugar Glider Alley is way overpriced. The amount that they are charging for sugar glider is double what you can find everywhere else. They also have no customer appreciation. Return customers are treated like their cash cows and will not honor agreements previously made if they think they can up-sell you something. Weggie the owner is rude and lacks any sort of friendly personality. Sometimes I have been completely ignored when trying to buy supplies. Like I said, you can get friendly, healthy glider for half the price on craig's list.
Posted: 3/05/2016 • Link to this review
In March of this year (3 months ago), we bought a male glider from Sugar Glider Alley's booth at a Tennessee flea market while there on vacation. The owner, his daughter, and his son were all very knowledgeable, friendly, and very eager to help us in any way. Their sweet daughter even helped us to name my glider. I read all of their information and followed their advice and I researched a lot on my own on the internet. My precious glider is happy and healthy and sweet as can be. I have since bought a companion for him from a breeder here in Illinois, but only because I could not afford to drive down to TN to get another glider from Sugar Glider Alley. The breeder up here in Illinois was NOT a "Wonderful Family Owned Business". With Sugar Glider Alley, I was adopting a furry family member. With this place in Illinois, they were just selling pets like merchandise. They didn't care if I knew anything about gliders, they just wanted me to sign and pay and get out of the way for the next paying customer.
Posted: 5/27/2013 • Last edited: 3/07/2016 • Link to this review
I have purchased two pair of gliders from these people and all four are still alive and healthy. These two pair have given me 10 healthy babies and the only food they get is what was recommended. I have called Sylvia and Reggie numerous times and they are always helpful, gracious and patient. They sell hundreds of gliders every year so 3 bad reviews should be ignored. Gliders are very easy to care for, but you have to know what you are doing and if not ASK questions.
Posted: 4/04/2013 • Last edited: 3/07/2016 • Link to this review
we bought a girl sugar glider and asked all kinds of questions about introducing the female to our male sugar glider. They gave us all wrong information and the sugar glider died in 2 days. they refuse to reimbuse or help out in any way
Posted: 8/21/2012 • Link to this review
Wish I saw these ahead of time. I bought 2 from these people on a sunday and by saturday morning 1 of the poor babies was dead. I called the woman and she said she didnt no what to say and that she didnt have anymore she was sold out. I decided that we spent to much money and went to comfront them on it. The man over the market said they've had any complaints on them they even said this. I caused a seen n they gave us another 1 if I had seen this I would of asked for a refund. I hope this helps other people in the future.Another website I just saw says dont buy if theyre on a leash.The 1 that died was to young and sick.dont buy from here do ur research first to keep from heart break and money. Shame on them.
Posted: 3/30/2012 • Link to this review
If you bought on Sunday and it died on the next Saturday, then you had plenty of time to take them to the vet as your health contract stated. I had them alive and healthy for 8 weeks. You had them for 7 days, I can't go home with you and make you read the information and care package or make you keep them warm and fed. That is up to you. Health contract states, get them to the vet within 3 days of purchase and we will make it right if anything is wrong. Did you take them to the vet? No you didn't!!! Also I was sold out at the time you called, because you were trying to cover up the fact that you were baby sitting your daughter's glider and it died under your watch. I couldn't help you then but when you came to the market I had more and I gave you one even though you never took it to the vet. I also spoke to The Management and they said They never told you that they had any complaints about me. Shame on you for not telling the truth and for making up lies about things you don't even know about. I was very nice to you and this is how you return the favor. Hope your daughter now knows that the glider she picked out is not the same one she has now!
Our sugar glider died after 3 weeks of purchase. The Vet said it was sold having a parasite. When called the owner and wife said "sorry, business is business" the vet also said the food they sold with the gliders was harmful to sugar gliders.
Posted: 9/23/2011 • Link to this review
Another person who waited 2 weeks to take it to the vet, after being on the phone with me daily and me telling you that you were feeding it the wrong things and pleading with you to take it to the vet. Did you? No, not until it was too late!!!!!
This vendor will tell your glider is only 8 weeks out of pouch. Some are much older than that.We made the mistake of purchasing two and have since discovered this age discrepancy. Keep this in mind when purchasing here.
Posted: 3/04/2011 • Link to this review
I only sell babies that are 8 weeks out of pouch, if they are older I sell them at a discount price and then they are not older than 12 weeks. Unless someone ask for an adult.