I was referred to them by an insurance company but returned to them because of their quality and customer service. Each time I use their services the techs were friendly, knowledgeable, reliable (time) and offered tons of tips to keep my HVAC running at peak service. I'm a first-time home buyer. Their rates are competitive and their services are extensive. On my last service call my furnace pan was leaking. They gave me a great price on service. There was a problem with the manufacture's part for the unit. This resulted in a huge service and bill (but fair for the work). Sunns went above and beyond by going to the manufacturer and correct their error on the part in inventory. This kept me from paying for and them from doing needless work. I will definitely use them again for my needs. Also I was pleased to refer them to my mother. They were not able to do the job for her because of licensing issues. They looked up and referred her to licensed contractors that could accommodate her. Again Sunn's went above and beyond for customer service. Giving her valuable advice on what to look for from them and what to do before they get there. I am pleased and Thankful to Sunn's.
Posted: 11/10/2012 • Link to this review