My husband and I bought over $2,000 dollars worth of furniture with a protection plan for the wood and upholstery for $200. I was told by the salesman that the upholstery with scotchgard. That was not the case at all. I tested it to make sure it was by taking a couple drops of water and it soaked right in. I called the store immediately where I was told by someone that he watched them treat it and to go to the website Guardian.com. Okay......that doesn't really resolve my issue. After speaking with James he just kept repeating himself and did not show any interest with resolving the problem. I will not be purchasing any of my future purchases there. Very unhappy mother of two!!
Posted: 2/27/2011 • Link to this review