Taylor | Brooks Salon & Spa is the finest full service salon and spa in the Atlanta area. We offer the latest fashionable hair designs and spa performances by the areas top master stylist/color specialists and spa professionals. We provide, for all ethnicities, hair services such as: color/highlights, and perms. We also have a wide variety of alternative spa services from skin care to body detoxification. Some of these services include: Synergy microdermabrasion or cellulite solution.. therapy, full body massages, custom top-of-the-line facials, semi-permanent eyelash application, lash & brow tinting, make-up application, facial & body waxing, and the revolutionary Aqua Detox foot spa.
Our work has been featured in Jezebel Magazine and many of our stylists have had their work individually featured in international publications as well as hair style magazines. We are committed to continuing education and excellence in our industry. It is our goal to be Day Makers to our valued guests. Because it is all about YOU!!!! We consider it an honor to be able to serve you through beauty and relaxation.
Went into for the first time for a haircut. I went to a level three stylist (the highest and most expensive). I got a trim and ask Natasha if she could handle my highlights. I showed her the red in my blonde hair and asked if she could do the highlight/low light. She said yes. I booked an appointment for 10/09/14. Paid too much for a few hairs trimmed! Plus a 20% tip. I went back on 10/09/14 and it was a disaster! I was there 4 hours and left with the red in my hair. I explained the color was NOT right and Natasha said " I tried" and charged me $133.00 and disappeared. I called her the next day (Friday) and ask if she was going to fix it and she said she "tried" and I could book another appointment for "trying again". I paid the full amount and a $20 dollar tip and still have a the red in my hair that she said she could handle So, in the last two weeks I have spent $53.00 and $10 tip. And $133.00 and $20 tip. Total of $216.00 and very disgusted with the treatment I received. No apology, no discount and no offer of color correction. Offered by Natasha to come in next week and pay for color since she will "try" again to fix it. NO THANKS. I don't pay full price for hair services from the top hairstylist (12 year at Taylor Brooks) and expect to pay more since I have already paid FULL PRICE & TIPS. Do not go to Taylor Brooks. Natasha gladly took money and she knew I was very upset! Still no apology and charged me full price. This was a total SHAM/RIP OFF!
Posted: 10/12/2014 • Link to this review
I am so sorry that your experience with our stylist, Natasha was less than excellent. Natasha has been with us for over 9 years and has established an incredible following of awesome guests. So for you to be recommended to her is no surprise to me as she is very good at what she does. Are we perfect? Certainly not, no matter how hard we try to be. We at Taylor Brooks Salon & Spa strive for excellent services along with customer service as we understand you have a choice. If we let you down as you have stated please accept our sincere apology. Although I do not feel that you gave Natasha a fair chance to help the situation out by contacting her and letting her know that you were not happy. It is our policy to bring any one not completely satisfied back in and make it right with no additional charges. After reading your harsh comments, Natasha and the entire staff at Taylor Brooks Salon & Spa are horrified. Please know that our ultimate goal is for everyone to be 100% satisfied when they leave our salon.
I've been going to Taylor Brooks for over 8 years and have always enjoyed the soothing atmosphere, however, in the new location, new flourescent overhead boxes have been installed, and are way too harsh/bright. Maybe consider putting in warmer toned lights--they make everyone/everything look better, and provide a much warmer "atmosphere" for a salon/spa!!
Posted: 11/09/2012 • Link to this review
I had my haircut with Ashley(the one with the blonde hair), I showed her to take off about 3 inches from my hair..she took off about 6 inches and just cut straight across and called that layering. My hair literally looked like the bottom of a broom. It looked so bad. There were no layers at all, she just cut straight across and my ends flipped outward, It was so unprofessional and looked like a 2 year old could have cut my hair. I had to get another haircut that week to fix it and added some extensions to fix the length since she took off so much hair. It looked so bad my mom and husband told me to wear it in a ponytail until I could get it fixed. I've been to the salon before for color, which turned out great. That's why I ended up trusting my hair to their stylists.
Posted: 8/07/2012 • Link to this review
Taylor Brooks Salon was highly recommended to me by my sister who lives near the salon. I myself live 40 miles away from it. After becoming very discouraged with my stylist at the time I took a chance and made the drive. That was 3 years ago and I make the drive every 5 weeks for a cut and blow dry. Amber is my stylist at the salon and I have never been disappointed! Worth the trip no doubt!
Posted: 8/27/2010 • Link to this review
I was very pleased with everything---the shampoo, cut & style were done very professionally and the stylist was very nice and listened to my requests. I would definitely recommend this salon to anyone! Plus, there are some very good specials they always offer.
Posted: 8/26/2010 • Link to this review
I became acquainted with Taylor | Brooks Salon & Spa when my daughter participated in the Locks of Love promotion. Impressed that the owners and staff of Taylor Brooks gave of themselves for this worthwhile cause, I decided to give them a try with my hair. Katie has been helping me with my hair for one year. She is an excellent master stylist. She always listens to my hair concerns and provides thoughtful suggestions with her knowledge of best products and practices. Thanks to Katie's care and expertise, my hair is the healthiest it has ever been. I am able to go longer between appointments and have been especially pleased with Katie's color and highlight services. Try Taylor | Brooks Salon & Spa today.
Posted: 8/24/2010 • Link to this review
Natasha cuts my hair. I've noted in sometimes seeing a female customer she's finishing up when I walk in, that she does as great a job cutting women's hair as she does when she cuts mine. I see her monthly. My hair looks good. I get compliments on her cuts and all that works for me. In general I've noted that the salon seems to be staffed by some extremely talented people. Their clients consistently look good and that consistency impresses me. Two other points. First, the place is comfortable. Not loud and not overly flashy. Second, the price is fair.
Posted: 8/21/2010 • Link to this review
Taylor Brooks is by far the best salon I have ever been a client of. I have very curly hair, and in the past, while many stylists at other salons have told me they can work wonders with my hair, none of them has ever done so (and has usually made it worse!). A few years ago, however, someone recommended that I see Brooke at Taylor Brooks, and ever since, I have never been happier with my hair and am constantly asked -- even by strangers -- who cuts it. Not only is Brooke is a fantastic stylist, but the entire staff is friendly, professional, and experienced, and the salon itself is always clean with a comfortable, relaxing atmosphere. Everyone I have ever referred to the salon has become a faithful client themselves and always has wonderful things to say about the stylists and overall salon experience. Highly recommended!!!
Posted: 8/17/2010 • Link to this review
I have been going to Taylor Brooks Salon for around five years. I found out about them from a total stranger at a nail salon who had the greatest cut and best highlights. Of course I asked who does her hair and she referred me to Brooke. I have also seen Amber, Mary, and Jade on several occasions and they are also wonderful. I have never left unhappy! They are very consistent and all-around nice people!!
Posted: 8/14/2010 • Link to this review
Been searching for new stylist for 3 years near home. I found true styling and color genius with Sara O. Neatly tucked near the corner of Abbott's Bridge Rd and Jones Bridge, Taylor Brooks Salon offers style and convenience for anyone north of Holcomb Bridge Road. I can't wait to try some of the spa treatments!
Posted: 8/12/2010 • Link to this review
I've been a client at Taylor Brooks for almost a year, and I'm so glad that one day I just walked in and found this salon. The salon is located in a small strip center and once you walk inside, you will think that you're in one of the top salons in Atlanta. The ambiance is relaxing, the staff and stylists are all genuinely friendly, and overall the stylists are all very professional and experienced in style and color.
Posted: 8/12/2010 • Link to this review