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Be very leary and make sure everthing is done according to what they were contracted to do before paying them a penny. Inspect everything as it goes along. Don't take for granted that what you're paying for is what you're getting.
Posted on GuildQuality: 2/07/2015
My recommendation: DO NOT USE Taylor Construction for anything! BUYERS BEWARE: Tweeted & posted 1/23/2015 on their FB page: Waiting on a call from @Taylor_Const about another abject failure in service promises... AND speaking to the president (I'm told) of the company this morning on the phone - who is not willing to fulfill promises for a 2 attempt at an install, wanting me to re-schedule, yet again!
Posted: 1/23/2015 • Last edited: 6/01/2015 • Link to this review
First I'd like to thank Taylor Construction for such a wonderful experience. Due to age and the gas build up in my windows, I could barely see out of them. The transformation of my windows has made my house absolutely gorgeous! The professionalism of this company is outstanding. I am a vet recently home from Afghanistan. I returned quite ill. I suffer from severe PTSD as well as other medical issues. So I was extremely nervous about doing anything to my home. Especially my windows. I asked so many questions. Changed my mind so many times. Just afraid. Thanks to Brett and his kind demeanor and assuring me that he would take care of me, I decided to take a chance. OMG! From the salesman Brett Copeland, Merle in the finance dept and Damien and his crew....this transition was seamless. I am so happy I chose Taylor Construction. They went above and beyond and for that I thank them sincerely. I absolutely love my windows! In my opinion I'd refer this Company to anyone who's looking for a Company that's professional, caring and takes pride in what they do! Again a sincere thanks! (Before &After photos). -VBDavis
Posted: 11/26/2014 • Link to this review
Rep was very attentive to our needs, reviewed all project details made sure that all of our questions were answered. Installation crew did great work. They kept me informed of all progress and any issues. When I wanted a slight change in window wraps they made at once. Very pleased with the results
Posted: 11/01/2014 • Link to this review
I have used Taylor twice. Shame on me. First I had the gutter guards installed. Next I got a window install done. I liked the windows. I got sliders instead of windows side by side. I asked how the sliders worked and the salesman turned his sample window on its side. So I expected them to be just that. Instead I have sliders that I have to get on a ladder outside to clean. They are made totally different. I have tried to call Joe Mazur (good luck with that) and I have written Joe. I have posted to the Taylor website expecting to be contacted. I have not heard from one person. My windows are not installed consistently. Some are caulked on top and some are not. I was told they could not caulk on top unless I signed a release because it gives the water somewhere to go. I have a 4' overhang so I do not think water is a problem. I purchased these windows since I am over 60 and do not need to be climbing ladders to clean windows. So now I have 4 sliders that require me to get on a ladder. Plus heaven help you when you try to put that screen back in. Will I use or recommend them - NO. Joe came out to visit with me but we reached no resolution. The sliders have to be cleaned by removing the panels from the frame. They are quite heavy for me and I worry that I might break it. He offered to credit me for these windows and replace them with the standard windows. That would costs me an additional $3000 and I am not ready to spend more.
Posted: 7/08/2014 • Last edited: 6/01/2015 • Link to this review
GriffinDWR, I am sorry that we were not able to connect regarding your concern. Mr. Joe Mazur will reach out to you today and would like to visit you PERSONALLY to assist in this matter. Sorry for any inconvenience. Thanks.......... UPDATE: Great speaking with you today. Joe looks forward to seeing you at 3:30 pm on Wednesday. UPDATE (7-17-2014): Dorothy, I'm glad your meeting with Joe went well; I understand he had an opportunity to show you how to clean the windows from the inside and glad that you are now a very satisfied customer. Thanks, again!
This company uses high pressure tactics just trying to get your signature on paper for a loan. Avoid these guys at all cost they are a joke. I am editing this to give the whole situation. The salesman, although very polite and informative is either trained or told to lie through his teeth. The price for 11 windows was almost $11k. That is way too high for one. From there I told him that I can only afford a few at the current time and that I would like to see if I can get a lower interest rate from the original 12% that he was pitching to me. It does not make sense to go above six on things like this. With this he assured me that we can try we just have to do a credit app. After the 2 hour high pressure sales pitch, he has my signature and is ready to go. I get a call the next day about 5 pm from a lady int he main office. She acts all excited for me and tells me that the manager told her to go as low as they can for a loan and that I can get one at 6.9%. I guess these guys failed basic math. That is above 6%. I reject the offer and tell her that I do not want the service or product at this time. From there her attitude changes completely and she informs me that I need to call the bank (Wells Fargo) and cancel the loan that they had already taken out for me. Typically, I try to be nice to customer service people because I am sure that their jobs can suck dealing with rude people...FOR THE REST OF THE REVIEW LOOK ON GOOGLE
Posted: 12/26/2013 • Last edited: 6/01/2015 • Link to this review
Taylor Construction replaced 15 windows in my home and it was a great experience. The majority of the windows in my home were original from 1951. Not only is it nice to have new energy efficient windows that I can open easily, but the best part is that my power bill has decreased by 52%.
Posted: 10/07/2013 • Link to this review
I am on the 4th job with Taylor Construction and am very happy with everything they have done (eshield, gutters, and windows). Corey is great to work with and answered all my questions with patience. Great job Corey and Adam! Thanks from CP in Smyrna, GA.
Posted: 9/13/2013 • Last edited: 9/14/2013 • Link to this review
Taylor Construction is a great company who does great work. Everything was explained to me. There were no surprises. I knew when the job was to be finished. Taylor Construction even explained the workings and maintenance of the windows afterwards. Gregory Z.
Posted on GuildQuality: 8/24/2013
I contacted this company to see if they would do a bathroom renovation for me. When I informed the sales person that my wife and I had already picked out the shower and fixtures and that we would be able to source these ourselves, she informed me with the following response "we do not install any product that is not purchased through our sales process". That means no freedom choice. Essentially forcing me to buy their marked up products. Not really a contractor if they force you to buy their stuff! Same high pressure nonsense you get from Home Depot "contractors"
Posted: 8/08/2013 • Last edited: 12/26/2013 • Link to this review
We are an EPA Lead-Safe Certified Firm. Additionally, all of our windows are Energy Star Qualified products.