This company is the absolute best!! I had my laptop repaired by Stewart. It had so many things wrong with it that I honestly thought that I lost it. Soon after I brought the laptop over, he was able to diagnose what was going on with it. I ended up getting the keyboard fixed and my system completely cleaned. My laptop is working so well, as if I just bought a new one. I am so grateful for this company!! Also, the pricing was amazing!! I honestly would not be able to find another place that does such an extraordinary job at such a great price!
Posted: 3/14/2012 • Link to this review
I was doing my thing on the internet, and all of a sudden, it was like someone else was controlling my computer. I couldn't shut down normally. And every time I rebooted, it would start over with the same BS. The Doctor let me drop off my computer at almost 10pm. And it was ready for pick up, the next day on the way home from work. He definitely fixed the problem, gave me new a new anti-virus program for free, and showed me how to use it and update it.
Posted: 3/03/2011 • Link to this review
I was looking for home theater advice and this company was excellent. A quick and cheap consultation eliminated all my confusion. And then he hooked me up with the best gear at the best prices. I saved a few hundred dollars. And now I'm Skyping and surfing the web, from my LayZboy, during halftime.
Posted: 2/02/2011 • Link to this review
The annual support plan is a deal. They cleaned and tuned my computer like new. I received a very professional communication tutorial for using Skype and he showed me how to get a free business phone number. When I called with a question the other night at 9:30, they took the call and had a good solution.
Posted: 1/27/2011 • Link to this review
I'm on the annual plan and love it. The initial tune-up really improved my computer. I had some viruses, but they cleaned them up. It was cool to watch them work over the internet. I have called twice for info and always got good answers. They couldn't solve a problem I was having with my web cam, but they got me in touch with the company. And they fixed the problem right away
Posted: 1/24/2011 • Link to this review
I am totally satisfied with the website these guys put together for my business. They handled everything for me - domain name, ecommerce, videos and even a Facebook page. The site is not that fancy, but I get compliments all the time. And their prices were much better than any other web design company.
Posted: 1/17/2011 • Link to this review
I have an annual support plan with this company. Their service is excellent. Everytime I have had a problem, they troubleshooted it promptly. Easy solutions are provided or remotely implemented. I am getting on in years, so it is useful knowing I have full-time support at such a reasonable price. I have been very happy and recommend this organization
Posted: 1/08/2011 • Link to this review
Tech Support Doctor has assisted me on two occasions now and I am very pleased with both their technical knowledge and ability to resolve my problems. The first time I used them to help develop an on-line data base of information that could be easily accessed by my customers. I created a power point file that was too large to send by email so I had to find another way for my customers to receive this information. Tech Support Doctor directed me to a free on-line resource where I could store my projects and have customers access them with a simple link. They made sure the file was loaded correctly and that the link worked properly. The second time I used Tech Support Doctor to fix a malicious virus on my daughter's computer. I tried using several anti-malware programs to remove the virus, each without success. After spending much of the weekend trying to fix the problem I called Tech Support Doctor for help. They asked questions about the type of virus I was seeing and what it was doing to the computer. They remotely accessed the computer (with my permission), and very quickly, found and removed the virus. I wish I had called them earlier to save me all the time and frustration of trying to resolve the problem myself. I highly recommend this company for their ability to understand my problems, clearly and effectively communicate a solution, and do so at a very reasonable cost.
Posted: 1/05/2011 • Link to this review
My computer was getting really slow because of all the crap my girlfriend installs on it. My brother in Georgia recommended these guys to give me a tune-up and speed things up. The technician took control of my computer for more than an hour. When he was done, our computer worked like it was new - super fast! Awesome service, American owned and they were cheaper than the other Geeks.
Posted: 12/19/2010 • Link to this review
* By Appointment Only
* 24-Hour Service Available