Just today I had one of Tech Pros techs here to "fix" my computer. I am pretty handy and I had given up on getting my pc to function properly. Upon arrival (on-time) the tech saw the trouble and was a perplexed as I. He restarted the computer just as I had done twice and it worked finr. Arghhh... He charged me only half of what their minimum was supposed to be and I thought that was very cool on their part. I'd call these guys again for sure.
Posted: 5/14/2009 • Link to this review
I called to inquire about servicing the security settings on my PC after a couple of virus infections. Shabaz walked me through the necessary steps to upgrade my computer's security, and suggested a couple of firewall providers. He was generous with his time, and patiently provided his expertise at no cost over the phone. I will consult TechPros when I require computer servicing in the future, and recommend them, also.
Posted: 1/09/2009 • Link to this review
Although they weren't able to help with my specific problem (I am having a motherboard issue, I think), they were very helpful, knowledgeable, and friendly. I would highly recommend this business to anyone and everyone...and will surely give them my business in the future!!
Posted: 12/02/2008 • Link to this review
I decided to get into the Mac world - had some time (and money) on hand, so I purchased a new iMac. I had Geeksquad come out and hook everything up - pc, iMac, printer and kybd/mouse and data transfer. Everything worked for at first, then I couldn't get online with the pc, and not everything got. Called Geeksquad again. They transferred me from one person to another - until I was transferred to a person with very poor English so I hung up. Finally got an estimate ($350.00) - unacceptable. Fed up, I goggled for computer people in the area and from the first 10 on the list, I called the first four and left a message. Only one called me back - Tech Pros. He said he could be there in the afternoon. He came and fixed everything - $187.50. I was very pleased with his work and pleasant, enthusiastic altitude. (The other three computer companies all called me back - the next Monday morning.) A few days later my printer quit and I decided to buy another one. I called the same person from Tech Pros, and he came out the same day and put everything together in a network. I am very pleased with Tech Pros. They quickly responded, the same day I called, and rapidly solved my problems. I will certainly continue to rely Tech Pros for my computer problems. P. Dan Cook, PhD Carlsbad Pharmaceuticals, Inc. pdancook @ hotmail.com 760-586-5009
Posted: 11/26/2008 • Link to this review
My laptop was in horrible shape infected with a ton of viruses and our home computer was as slow as can be then Eric came to the rescue. He was extremely helpful knowledgeable, fair, fast and friendly. He managed to work on both computers; not wasting any time. He also fixed our internet connection; uninstalled Norton which I learned can be a pain to get rid of and other small glitches that we discovered. Now our computers are problem free and running faster than ever. Amazing deal for the money and genuinely the best in San Diego. TechPros are definitely true to their name. I would recommend their service to others in a heartbeat. Thanks Eric!
Posted: 11/26/2008 • Link to this review
I have known and hired Eric for many years. I had used other providers for my home pc issues in the past with mixed success. But Eric has always provided top quality help with my home pc issues, and is a great source for new software/hardware/virus info. He just helped me eradicate a nasty virus after I unsuccessfully attempted to on my own. I have highly recommended Eric to my friend who now uses Eric for his personal pc needs.
Posted: 11/19/2008 • Link to this review
In the middle of the night I managed to download a nasty virus. Panicked I was up at 5:30am, someone actually answered my call, walked me through a plan of action and set up an appointment for that day. In under 2 hours my computer was working like new!! The VERY NASTY virus gone without a trace. They even did a little work on my other laptop for me and now it is running so much faster. Very service oriented, they talk to you in layman terms. They really saved the day.
Posted: 11/05/2008 • Link to this review
These people are top notch. The service is great. The people are professional and well trained. Very helpful as well as very pleasant. Very good deal for the money, would use them again.
Posted: 10/17/2008 • Link to this review
Eric went to work on my slow computer that had some quirks. In about a 1/2 hour my computer was good as new! He did a great job, was very pleasant and didn't "over diagnose" the problem. I'll be using them again and recommending them at every opportunity
Posted: 9/30/2008 • Link to this review
These guys have definitely "Sold" us 100% on their service which is extremely quick to say the least. Knowledgeable, fair, fast and friendly service with a smile can best describe this our experience with TechPros. We had been using another company for quite some time when we were referred to Tech Pros by an associate and WHAT A DIFFERENCE! Two tuff jobs and they breezed through them both like the pros they are. We would highly recommend their service to anyone looking for the very best in hardware and sofware service at a fair price. If you try them you'll most likely feel the same we do because they really do "know what they do".
Posted: 7/06/2008 • Link to this review
After weeks of computer problems on a system with a complex history, I took a chance based on the reviews here and called Tech Pros. My prior computer guy was in LA, and it just wasn't realistic to go to him anymore. Eric and Shahbaz proved to be highly responsive, knowledgeable, professional and cost-conscious (and a pleasure to have around). They got me up and running again, and I definitely recommend them.
Posted: 7/05/2008 • Link to this review
Eric has installed new software and worked out the "bugs" in already-installed software programs. He has also set up a new computer system. I appreciate his recommendations as to programs/software that would make things work better.
Posted: 7/01/2008 • Link to this review
Tech Pros provides its clients with timely, friendly, and effective relief from computer problems for a fee via on-site service calls. Tech Pros offers the services of technical specialists who make themselves available in order to share their knowledge and expertise with those who value it. We pride ourselves in timely response to our clients requests for assistance and have developed a robust set of techniques and procedures designed to build valuable service relationships.