Telegration is fantastic - when we first moved into our office space, they wired everything properly and efficiently. They did what they said they were going to do and then some. Whenever we have needed telecom servicing, they are right there, rain or shine. After several years, they have continued to go beyond our expectations. Even more, when we changed to a new phone system, they worked with us on pricing, value, guidance and swift installation and saved us who knows how many business opportunities by not losing calls (which we used to have happen with our outdated system.) They are friendly and their web address really is their business motto - "the customer first." If you need wiring, services or phone systems, you will surely be pleased with Jim and his crew at Telegration Associates.
Posted: 2/20/2008 • Link to this review
Telegration visited our new office space and build the specifications for our new telephone equipment, and network package, for both voice and data. They provided us with a quotation comparable to the industry cost, but offered more assurances that there support would be beneficial during the installation and the equipment interface would be workable and transferred from our old location to our new location without any delays. Telegration made sure our move was seamless, and on time. Ron Owen, the Telegration representative was very knowledgeable with many years experience in system designs for the tele-communication industry and a big asset to Telegration. Ron Owen worked side by side during the, design, planning, installation and training of the new telecommunication system. On the day of our move, everything went off without a hitch just as planned. Today, Ron Owens is still following up to ensure the telephone system is being maximized to the fullest. In summary, I highly recommend Telegration for there professional approach to business, customer servicing, performance, and follow-up.
Posted: 8/15/2007 • Last edited: 1/02/2008 • Link to this review
Telegration provided our business with outstanding service which not so many companies can do these days. It is hard to find a telecommunication specialist that you can rely on. Their technician showed up on time and didn't waste a second. He worked fast, was very knowledgeable, and walked us through the system on step by step basis.
Posted: 8/07/2007 • Last edited: 1/02/2008 • Link to this review
It all started with Jim and the "bid." He came to our business and walked around with us to make sure that he covered all the bases. Their price was perfect for our budget. Then came installation day. I can not stress how very nice Tom was the day he came in to install our system. He was there till the job was done right. Next came the training day. Ron is so very patient. Not only did he train us on our new phone system but he I the voice of Ameri-Scapes. Not only has Telegration met our expectations but they have more than exceeded what we asked for. I would absolutely recommend them to any business looking for technology needs. They are indeed the "aspirin for technology headaches." Rose Ameri-Scapes Inc. Norcross, GA
Posted: 7/11/2007 • Last edited: 1/02/2008 • Link to this review