Fiberglass pool renovation. In ground swimming pool resurfacing. Half the cost of new plaster. 10 year warranty
Steve looks like a good old boy. Came over did exactly what we talked about. Drained the pool and installed new waterline tile. He also replaced some of the bricks that were broken around the pool. He did a great job! I paid him when the job was done. Well about a week later, all the tile has fallen off. I don't understand why he did all this hard work and used a cheap adhesive for the tile. Well i guess he ghosted me too. He said he was coming back to fix it but never did. So much for his 10 year warranty.
Area San Antonio, TX
Date May 2018
Posted: 6/19/2018 • Link to this review
Steve came out and gave me a quote to repair a crack in our pool along with re-coating the whole pool. I wrote my check on 1/31/2018 and it was cashed on 2/1/2018. At first everything was going ok, then he ghosted me. I got a text on 2/3 saying it started raining and he'll try again on Monday. Next text was 2/8 apologizing for the rain delay and he was on his way; he never showed up or bothered to call/text. I called saying I would be talking to my lawyer and he texts me saying his brother had a heart attack and he was in Oklahoma. (That was on 2/12/18.) It is now 3/7/18 and still haven't gotten any texts, phone calls... I have sent emails and left messages with his answering service and still no response back. I also found out he blocked my husband's and my phone number on 2/12/18 (iMessage isn't going through only getting delivered through text and any time we called it went straight to voicemail. But if I used a friend's phone the call would ring) Not only am I out the whole amount he quoted us; I'm left without knowing what was exactly done and we now have a huge bubble we have to deal with with because of him.
Posted: 3/07/2018 • Link to this review