Finding a new mechanic when you move to a new city or neighborhood is hard--you want to go with someone local and reputable but sometimes settle for the big chains until you get to know a place. This was what brought me to Thao's the first time. We had a horrible experience with the Pep Boys down the street and they recommended we go to Thao's for a second opinion. At least I have one thing to be thankful to Pep Boys for, now I go there for everything. They are fast, reliable, reasonably priced and trustworthy. Everyone is nice and helpful and Lee makes a genuine effort to get to know repeat customers.
Posted: 5/09/2009 • Link to this review
Very honest, very inexpensive, very informative! We take all our cars here, they remember who we are and they never cheat us or make us repair things that don't need repair. Quality work and parts, definitely go here!
Posted: 5/01/2009 • Link to this review
After getting ripped off by dealers and national chains I am never going back. Thao Auto Repair is a very honest repair shop, one of the few. They get you in and out, explain any problems and break down your options and recommendations. I took my first car here in 2003 and have been a customer ever since. They must have saved me literally thousands of dollars.
Posted: 4/21/2009 • Link to this review
Not only did I get a new set of Michelin's for my truck at a great deal from Lee, but my wife needed some for her car as well. Lee sold me the tires at cost, and did the job while I waited. I have had nothing but great service since 2002 when I first started with Thao. They are honest. I have never had such and honest mechanic. That makes me and my wife feel good about bringing our cars in for anything from tires to transmission. I highly recommend and refer anyone to Thao on El Cajon. Tell Lee, Matt sent you, he just might hook you up.
Posted: 1/17/2009 • Link to this review
I have to give these guys a thumbs up. I've been taking my car there for a few years now. I've now had brake work done as well as a clutch replacement and I felt I need to give them a good review because they're honest and straightforward and have always done a good job for me. I've talked to friends and coworkers and I've heard the horror stories people have with dealerships and dishonest mechanics. I always end up recommending Thao to them and so far so good. Dealing with car repair can be so stressful because unless you're a car mechanic, you really have no way to know if you're being ripped off. However, I feel comfortable taking my and my family cars to Thao because they don't mess around. I definitely recommend them.
Posted: 10/04/2008 • Link to this review