I dropped my iPH516 phone in water and took it to them for repair. The quote for repair was $85 and I left my phone. I needed it by end of day. When I returned for my phone the bill was $150. I was told they needed two wires replaced. I returned to have the wires replaced, I was told the person who repairs phones was on vacation. I explained that I needed a phone. They gave me the wires and told me to go across the street to another computer repair storefront. They were not there. I returned four hours later, there was still no one there. So I returned to That Computer Chick and, with wires in hand, asked them for a refund. They said that they would consider a refund if I would return the part they installed in the phone. The person there was unable to help with the phone. They said I would have to wait another week until the "phone person" returned. They said: Are you Ready... "WE WEREN'T THE ONES THAT DROPPED IT IN THE WATER." Buyer beware! They are not kind to deal with and I'm out $150.
Posted: 11/25/2014 • Link to this review
My 7 year old computer was in dire straights and non-functional. That Computer Chick not only retrieved my data but they were able to restore my operating system, clean my computer, and it is now running better and faster than it has in years....and all done at a very reasonable price. Highly reccommend.
Posted: 5/05/2010 • Link to this review