The Bug Man

2 star rating 3 Reviews

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3005 E. Pine Ave.Des Moines, IA 50320

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Description

Whether you have termites, ants, or another problem insect, The Bug Man can help.


Reviews

  • The Bug Man - Des Moines, IA -  Diana_Engle

    Reviews: 1

    Review #2
    Diana_Engle (1 review)
    9/26/2013

    FYI... The building manager asked Ross Dhabolt to remove his negative review stating "We have to get along with the people we work with." The maintenance man of the apartment complex informed us on Thursday 19 September 2013 that Dan The Bug Man would be here to retreat our apartment for bed bugs on Monday 23 September 2013. Everything was rewashed, went back into thick bags, and the apartment made ready for retreatment. Dan The Bug Man did arrive on time, 10:30a, but we were told he was not going to retreat our apartment, as 14 days had not passed since the initial treatment. Dan The Bug Man was only here to treat the apartment directly next to ours. So, tomorrow (Friday 27 September 2013) marks the 14 day waiting period to retreat for bed bugs. I have heard nothing regarding an appointment. Because the retreatment was only a few days away from the original time we were told (Monday) and I was hoping for an early appointment, everything remained in bags stored in the bathtub. This has created quite an inconvenience. I sincerely doubt Dan The Bug Man will be returning to retreat our apartment for bed bugs and I am getting bit -- again. After several discussions with other tenants in both buildings, it appears that bed bugs have been an ongoing problem that has not been properly addressed.

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  • The Bug Man - Des Moines, IA -  RossDhabolt

    Reviews: 1

    THE MOST UNPROFESSIONAL SERVICE EVER ENCOUNTERED!
    RossDhabolt (1 review)
    9/15/2013

    THIS REVIEW WAS REMOVED UNDER PRESSURE FROM THE BUILDING MANAGER. TRUTH SHALL PREVAIL. THE MOST UNPROFESSIONAL SERVICE EVER ENCOUNTERED! The inspection of the apartment for bed bugs was cursory at best. Treatment appointment was set for the afternoon, then revised to a day earlier (less time to prepare). A "No Show" on earlier appointment day. No courtesy call to let us know not honoring appointment or when they would be arriving. Did arrive early the following day (again, no notice), Refused to wait 20 minutes till my girlfriend returned from a medical appointment to handle with the animals (dog to be leashed and cat crated; I am in a wheelchair due to bone cancer). Was told "could not wait" and if he "did not do it now, then it was not getting done." Departed without offering to reschedule. Had to "jump through hoops" to reschedule for later that day. Yes, did arrive on time, but without warning. No notification when they were finished. Upon returning, the apartment was in complete disarray - every piece of treated furniture was on its end or side, many items had been moved, the mattress and box spring were leaning against the wall. The box spring was covered with dirty boot prints. SUCH UNPROFESSIONALISM SHOULD NOT BE TOLERATED!

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  • The Bug Man - Des Moines, IA -  danman

    Reviews: 1

    always solves my pest problems
    danman (1 review)
    6/12/2011

    i own serveral properties and the bug man has resolved my pest problems from bats to bedbugs. Very professional and has lots of knowledge of the different pest that bother with the human everyday life. He is very reasonable on the prices and does a thourgh inspection. he is also knowledged in what chemical to use .

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Business details

Year Established

2004

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