I have had two terrible experiences there. My wife and my father also. They only want to sell you frames in stock, whether they fit or not. Eyewear comes in sizes for a reason,faces come in different shapes and sizes.I recently purchased new glasses,nearly seven hundred dollars,that were so small they left grooves in the side of my head.I had ask when ordering if they came in a larger size, but they said these were fine. I went back four times ia a two week period,and the staff showed little interest in my problem. I finally gave up and went to another morganton eye 25 miles away. What a surprise. Much nicer,professional staff. Manager immediately agreed frames were 3 sizes too small.She helped me pick out new frames and appologized several times for the bad experience I had at the Shelby location. It will be well worth your time and effort to go to the forest city nc location!!
Posted: 4/12/2011 • Link to this review