Purchased grandfather clock 12 yrs ago from The Clock Shop,since that time, customer service for clock cleaning is TERRIBLE. Clock parts brought to them they did NOT even look at and w/ to charge $395 for cleaning. Repair man was rude as well as young woman receptionist. She quoted price of $260 cleaning and then called me liar and said she never said that. Then, they hung up on me! Clock parts were picked up immediately. Guess they don't need business!
Posted: 1/18/2011 • Last edited: 1/19/2011 • Link to this review